Briana Mejia

Manage front office operations, ensuring a welcoming, professional environment for visitors and customers.

Interact with vendors, contractors, customers, and professional services personnel to receive orders, direct activities, and communicate instructions.

Answer multi-line phone system, routing calls, and delivering messages to staff.

Keep inventory of office and warehouse supplies keeping team members on-task and productive.

Organize engagement for staff, package handlers and drivers.

Process weekly invoices through Oracle.

Create new vendor accounts in Oracle.

Provide clerical support to company employees by copying, faxing, and filing documents.

Create Service Channel work orders for maintenance and repair of facility.

Check and disburse mail to appropriate departments.

Prepare mail packages for shipment, pickup, and courier services to expedite delivery.

Improved package handling efficiency by implementing proper sorting and organizing techniques.

Reduced damage rates for packages through careful handling.

Created efficient workflow by coordinating with team members on efficient loading and unloading procedures.

Ensured 100% scanning for superior customer service and offered assistance to other package handlers to ensure they complete their scanning.

Boosted team performance by accepting extra shifts, offering assistance using team lift, and utilizing My Schedule app by showing new hires how to use it.

Worked unload on weekends for business closures.

Experienced in working mobi, cart city, and unload.

Demonstrated daily safety message during morning meeting.

Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.

Maintained space utilization within trucks through effective stacking, sorting and arranging of packages minimizing shipment delays

Enhanced case processing efficiency by implementing digital filing systems and streamlining workflow.

Explained to customers how to utilize the online public portal system.

Facilitated jury selection process by organizing panel schedules, checking in jurors, ensuring paperwork is filled out correctly, and providing payment cards for attendance.

Managed court calendars for daily hearings, allowing all parties to remain informed about upcoming proceedings.

Prepared court orders and judgments for signature.

Responded to in-person and telephone request, and inquiries for information from general public, attorneys, and other involved parties.

Provided excellent customer service by working front counter and handling irate customers.

Trained new teachers, sharing best practices and providing guidance to help them adapt to their new roles successfully.

Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.

Developed strong relationships with students, and parents by maintaining open lines of communication and fostering a supportive learning environment.

Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.

Collaborated with teachers for lesson preparation by preparing materials and setting up equipment.

Supported student learning objectives through personalized and small group assistance.

Documented student progress and communicated with parents to keep informed.

Attended training classes, parent conferences and faculty meetings to stay up-to-date on student progress.

Completed daily reports on attendance and disciplinary performance.

Trained new employees on daily tasks, accepting daily payments, verifying insurance, phone etiquette, opening and closing processes, customer service, calling insurance to get authorization for surgeries and procedures.

Managed opening and closing procedures to enhance efficiency of daily activities.

Enhanced patient satisfaction by efficiently managing the front desk operations and addressing inquiries in a timely manner.

Utilized appointment scheduling for improved patient flow and reduced wait times.

Provided compassionate customer service, creating a welcoming atmosphere for patients and their families.

Ensured accurate record-keeping by diligently updating patient information and verifying insurance coverage.

Developed strong relationships with patients, fostering loyalty and trust in the practice's services.

Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.

Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor.

Informed patients of financial responsibility prior to rendering services.

Reduced no-shows by implementing appointment reminder system through phone calls or text messages.

Organized essential medical documents, streamlining access to vital information for healthcare providers during appointments.

Created daily patient paperwork using Microsoft Office.

Trained new employees on office procedures, daily tasks, insurance processes, phone etiquette, taking and processing payments.

Facilitated effective communication between patients and healthcare providers for improved care coordination.

Coordinated insurance verification processes to ensure accurate patient billing.

Created a file for patient paperwork specifically for each companies requirements for new hires.

In charge of tracking inventory and ordering supplies when needed.

Assisted physicians in performing diagnostic test and procedures to facilitate prompt diagnosis and treatment.

Administered medications via oral and intramuscular injections.

Evaluated patient histories, complaints, and current symptoms.

Managed patient scheduling and appointment confirmations to optimize office workflow.

Delivered automotive and industrial paint products to clients in a timely manner.

Ensured accurate documentation of deliveries and inventory management.

Operated company vehicles safely, adhering to all traffic regulations.

Took online phone orders, created invoices, and prepared delivery logs.

Reduced vehicle downtime and repair costs by performing routing maintenance checks and adhering to preventive measures.

Handled multiple payment methods securely, minimizing discrepancies and potential losses.

Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.

Maintained strong relationships with clients through proactive communication and personalized service, prompting resolution of any issues or concerns.

Managed opening and closing procedures to enhance efficiency of daily activities.

Trained new employees on daily routines, rules and regulations, communicating with parents, and safety protocols.

Managed daily routines, including meal preparation and nap times, promoting a structured and consistent schedule for children.

Enhanced child development by implementing age-appropriate activities and learning experiences.

Developed strong relationships with students, and parents by maintaining open lines of communication and fostering a supportive learning environment.

Communicated effectively with parents about their child's progress, behavior, and milestones achieved during daycare hours.