Briana Merrell
Apple Valley,CA
Summary
Dedicated professional with extensive experience in child welfare processes and court systems, committed to supporting families with respect and clarity. Proven ability to maintain meticulous records, plan effectively, and resolve conflicts, ensuring smooth operations in high-pressure environments. Strong interpersonal skills enhance customer interactions, while a diligent work ethic guarantees accuracy in financial transactions. Goal-oriented approach focuses on fostering behavioral and social improvements in students through standardized and innovative intervention strategies, complemented by a flexible mindset that streamlines office processes.
Overview
10
10
years of professional experience
Work History
Behavior Interventionist
Amerigas
Big Bear, CA
08.2023 - 05.2024
- Developed and implemented behavior intervention plans tailored to individual needs.
- Collaborated with multidisciplinary teams to assess student progress and adjust strategies.
- Monitored student behavior, providing immediate feedback and support during interventions.
- Analyzed data from behavior tracking systems to identify trends and inform decisions.
Parent Partner
Lutheran Social Services
09.2021 - 03.2023
- Provided support and guidance to families with young children through home visits, phone calls, and emails.
- Assisted parents in developing positive parenting skills and strategies for addressing challenging behaviors.
Field Representative
Mueller Reports
01.2018 - 09.2021
- Conducted surveys and interviews with field participants to gather data.
- Created presentations and reports on findings from research conducted in the field.
- Inspected locations for safety hazards or potential risks prior to conducting field work.
Behavioral Interventionist
Easter Seals
02.2014 - 01.2018
- Developed and implemented individualized behavior plans for students with disabilities.
- Conducted functional assessments to identify problem behaviors and developed appropriate interventions.
- Provided direct instruction to students in areas such as communication, social skills, self-care, and academics.
Bank Teller
Chase Bank
01.2014 - 03.2016
- Processed customer deposits and withdrawals accurately, balancing cash drawer daily.
- Maintained confidentiality of bank records, transactions and customer information.
- Provided exceptional customer service to customers by answering inquiries, resolving complaints and processing transactions in a timely manner.
Education
Behavioral Sciences
Victor Valley College
Victorville, CA09-2027
Skills
- Computer Literate: Type 35wpm
- Proficient in Microsoft Word, Excel, Internet
- Problem Solving Skills: Experience resolving customer complaints
- Strong Communication Skills- ability to interface with public at different levels
- Experience working with both adults and children
- Skilled at working with public in fast-paced environment
- Able to answer multi-line telephones
- Accurately take messages, direct calls to appropriate staff, and answer general questions
- Can prepare Documents and Spreadsheets
- Ability to navigate the Internet to conduct research and gather information
- Documentation preparation
Officeskills
- Skilled at working with public in fast paced environment
- Able to answer multi-line telephones
- Accurately take messages, direct calls to appropriate staff, and answer general questions
- Familiar with all modern office equipment such as, copier, printer, scanner, computer, etc.
- Can prepare Documents and Spreadsheets
References
Available Upon Request
Timeline
Behavior Interventionist
Amerigas
08.2023 - 05.2024
Parent Partner
Lutheran Social Services
09.2021 - 03.2023
Field Representative
Mueller Reports
01.2018 - 09.2021
Behavioral Interventionist
Easter Seals
02.2014 - 01.2018
Bank Teller
Chase Bank
01.2014 - 03.2016
Behavioral Sciences
Victor Valley College