Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Briana Miller

Bridgeton,NJ

Summary

Accomplished in elevating patient care standards at Inspira Medical Center, I leveraged expertise in EMR/EHR and compassionate caregiving to enhance patient satisfaction significantly. Skilled in crisis management and medical records management, my leadership contributed to a 20% improvement in efficiency and patient experience, showcasing a commitment to excellence and teamwork in healthcare environments.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Direct Support Professional

Heart to Heart
04.2024 - Current
  • Maintained clean, safe, and well-organized patient environment.
  • Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
  • Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
  • Assisted clients in achieving personal goals through tailored care plans and daily skill-building activities.
  • Supported clients with personal care tasks, ensuring their dignity and privacy were maintained at all times.
  • Monitored medication administration, maintaining accurate records to ensure client safety and compliance with prescribed treatment plans.
  • Participated in ongoing training opportunities to stay current on best practices in disability support services.
  • Assisted disabled clients to support independence and well-being.
  • Transported clients to medical and dental appointments to provide support.
  • Prepare meals or assist in there meal preparation.
  • Administer medication etc.

CNA

Agency
04.2019 - Current
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
  • Ensured prompt response to call lights, addressing patient needs in a timely manner.
  • Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.

Patient Care Technician

Inspira Medical Center
09.2022 - 11.2023
  • Taking and Monitoring vital signs and reported changes to nursing staff, blood sugar draws, ensuring timely medical interventions when necessary.
  • Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
  • Provided high-quality personal care to patients, promoting comfort and dignity during their hospital stay.
  • Maintained clean and safe environment to promote patient safety and comfort.
  • Contributed to a positive patient experience by keeping rooms clean, organized, and well-stocked with supplies.
  • Fostered strong relationships with colleagues, contributing to a collaborative work environment that prioritized teamwork among staff members.
  • Promoted a safe and inclusive healthcare environment, adhering to policies and procedures while advocating for the well-being of all patients.
  • Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Recognized potential emergencies promptly, initiating appropriate action to stabilize patients until further assistance arrived.

Direct Support Professional Supervisor

Bellwether Behavioral Health
12.2013 - 06.2019

Working with adults who have mental health disabilities, including autism, ect. Assisting them with personal hygiene and activities of daily living. Transport clients to doctor’s visits, assisting them on and off vehicles, Medication certified, distribution of medication, take blood pressure, paperwork, filing, taking phone calls, Always DDD prepared, Making sure staff is completing paperwork on all individuals, Making weekly schedules, and conducting meetings.

Medical Assistant/ Phlebotomists

Rothman Institute
05.2014 - 07.2014
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
  • Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
  • Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Perform blood draws when needed. (Phlebotomist)

Education

Medical Assistant -

Lincoln Technical Institute

Phlebotomy -

North Florida Medical Institute

CNA -

Angels of Mercy Nursing School

Skills

  • Management and leadership
  • Computer office
  • First aid and safety
  • Behavior redirection
  • Client Support
  • Vital signs,EKGs, dipstick urinalysis,etc
  • Draw blood
  • Supervising
  • Compassionate Caregiving
  • Medication Administration
  • Behavioral Management
  • Client documentation
  • Decision-making support
  • Health and safety requirements
  • Direct Patient Care
  • Appointment Scheduling
  • Disability Awareness
  • ADL support
  • Goal Setting
  • Social Skills Development
  • Crisis Management
  • Patient Assessments
  • Medical Records Management
  • State regulations knowledge
  • Care Plan Management
  • Care plan assessment
  • EMR / EHR
  • Time Management
  • Fast Learner
  • Critical Thinking
  • CPR/AED
  • Team Collaboration
  • Blood Glucose Monitoring
  • Bedside Care
  • Infection Control
  • Wound Care
  • Emergency Response
  • Caring Companionship

Certification

  • Phlebotomy(NHA)
  • Medical Assistant
  • Certified Nursing Assistant

Timeline

Direct Support Professional

Heart to Heart
04.2024 - Current

Patient Care Technician

Inspira Medical Center
09.2022 - 11.2023

CNA

Agency
04.2019 - Current

Medical Assistant/ Phlebotomists

Rothman Institute
05.2014 - 07.2014

Direct Support Professional Supervisor

Bellwether Behavioral Health
12.2013 - 06.2019

Medical Assistant -

Lincoln Technical Institute

Phlebotomy -

North Florida Medical Institute

CNA -

Angels of Mercy Nursing School
Briana Miller