Briana Montanez
Pontiac ,MI
Summary
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Always giving my best & up to new challenges !
Overview
2
2
years of professional experience
Work History
Dentist Office
Dentist assistant
Pontiac , MI, MI
09.2024 - 01.2025
- Prepping for treatment
- Disinfecting and wiping down chairs and instruments
- Welcoming patients and going over treatment plan as well as post procedure instructions
- Sterilizing instruments & packaging
- Handing doctor instruments
- Checking blood pressure before fillings
- Making new trays in advance
- Restocking dental units such as toothpaste etc .
- Show care and help patients feel comfortable and at ease
- Make sure water bottle are filled in the mornings
- Learning how to do x rays
- Learning how to scan
- Color matching for implants
- Assure the area is clean and sterilized through OSHA regulations
- Restock bird box
- Pick up small conversations with patients , make them feel welcomed
- Making appointments for patients
- Getting bags ready ( toothbrush , toothpaste, floss etc )
- Giving oral hygiene and postoperative instructions
- Protects patients by sticking to infection-control policies and protocols
Boost Mobile
Sales associates
Pontiac , MI
12.2023 - 06.2024
- Assisted customers with finding the right product for their needs.
- Provided product information and answered customer questions.
- Demonstrated knowledge of store products and services.
- Performed cashier duties, such as ringing up sales, processing payments and issuing receipts.
- Greeted customers upon entering the store and provided assistance.
- Stocked shelves with merchandise according to company standards.
- Organized displays to attract customers and promote sales.
- Tracked inventory levels throughout the day and restocked items as needed.
- Maintained a clean work environment by sweeping, dusting, vacuuming and mopping floors.
- Processed returned merchandise according to company policies.
- Completed transactions in an efficient manner while providing excellent customer service.
- Handled customer complaints in a professional manner.
- Promoted special offers and discounts to encourage additional purchases.
- Kept informed about new products arriving at the store on a regular basis.
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Helped customers by answering questions and locating merchandise.
- Initiated friendly conversation with customers to determine level of assistance required.
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
- Cleaned shelves, counters and tables to maintain organized store.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Explained features of cell phones to potential buyers and answered questions.
- Demonstrated how to use new phone models and accessories.
- Assisted customers in selecting a phone plan that best suited their needs.
- Verified customer's identity before activating new devices.
- Provided technical support to customers with existing devices and troubleshooted issues they were having.
- Maintained knowledge of current promotions, policies regarding payment and exchanges, and security practices.
- Developed relationships with key contacts within the industry in order to keep informed of new products and services available.
Factory Worker
Car Parts station
Pontiac , MI
02.2023 - 11.2023
- Inspected finished products for defects or flaws.
- Monitored inventory levels throughout the shift.
- Maintained a clean and safe work area in accordance with OSHA standards.
- Packaged completed products according to customer specifications.
- Followed written instructions regarding product assembly processes.
- Collaborated with team members to meet tight deadlines while maintaining high-quality standards.
- Tracked counts of work cycles for accuracy.
- Observed and monitored utilization of equipment.
- Set up and adjusted machines and equipment to produce pre-determined results.
Cashier
Windsor Fashions
Pontiac
08.2022 - 01.2023
- Assisted clients in selecting and purchasing fashion items that match their style preferences.
- Organized merchandise displays to attractively showcase products.
- Restocked shelves with new merchandise as needed.
- Informed customers about current sales, promotions, and special offers.
- Managed the fitting room area by ensuring it was neat, organized, and stocked with appropriate sizes of garments.
- Processed returns and exchanges quickly and efficiently while ensuring accuracy in paperwork.
- Created an inviting atmosphere through attentive service, friendly attitude, knowledge of products, fashion trends.
- Recommended shoes and accessories to complement client outfits.
Education
High School Diploma -
International Tech Academy
Pontiac , MISkills
- Bilingual
- Relationship Building
- Customer Service
- Team Leadership
- Excellent Communication
- Flexible Schedule
- Teamwork and Collaboration
- Time Management
- Decision-Making
- Problem-Solving
- Strong Work Ethic
- Organizational Skills
- Adaptability and Flexibility
- Multitasking
- Self Motivation
Education and Training
CPR certified
Dental assistant experience
Timeline
Dentist Office
Dentist assistant
09.2024 - 01.2025
Boost Mobile
Sales associates
12.2023 - 06.2024
Factory Worker
Car Parts station
02.2023 - 11.2023
Cashier
Windsor Fashions
08.2022 - 01.2023
High School Diploma -
International Tech Academy