Briana Moran
Queens,NY
Summary
Friendly and prompt Front Service Clerk with good skills using phone, computer and office equipment. Strong multitasking, communication and interpersonal skills.
Overview
7
7
years of professional experience
Work History
Office Secretary
Flowers By Peter
11.2016 - Current
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Handled incoming calls professionally and taking detailed messages.
- Assisted in the preparation of important documents, filling system and completion of forms.
- Maintained transaction security by verifying payment cards and checks to prevent frauds and reduce chargebacks.
- Completed daily logs for management review.
Student Office Aide
Hillcrest Highschool
10.2016 - 06.2017
- Interacted with students and parents at school events to provide information.
- Assisted the purchasing secretary with filling and organizing purchase orders and invoices.
- Completed clerical tasks such as filing, copying, and distributing mail.
- Handled incoming calls , directing them to appropriate departments or taking detailed messages.
Education
Medical Office Administration
New York Medical Career Training Center
Flushing, NY11.2023
High School Diploma -
Hillcrest High School
Jamaica, NY06.2017
Skills
- Customer Service
- Telephone Etiquette
- Verbal Communication
- Teamwork and Collaboration
- Database Entry
- Spreadsheet Development
- Billing and Invoicing
- Scheduling Appointments
- File Organization
- Document Scanning
Languages
Spanish
Native or Bilingual
Timeline
Office Secretary
Flowers By Peter
11.2016 - Current
Student Office Aide
Hillcrest Highschool
10.2016 - 06.2017
Medical Office Administration
New York Medical Career Training Center
High School Diploma -
Hillcrest High School
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