Briana Moreno
Avondale,AZ
Summary
Organized Medical Scheduler known for high productivity and efficiency in task completion. Skilled in patient coordination, appointment scheduling software, and medical coding. Excel in communication, time management, and problem-solving to enhance office operations and patient experience.
Overview
6
6
years of professional experience
Work History
Medical Scheduler
Associated Retina Consultants
Peoria , AZ
2024.01 - Current
- Responsible for scheduling patient appointments for consultations, evaluations, and treatments; follow-up or re-evaluation; maintained confidentiality of patient information in compliance with HIPAA regulations; answering incoming calls from patients inquiring about their upcoming appointments or requesting changes to existing ones; processed incoming referrals for new patients; verifying insurance information and scheduling appointments accordingly, with great customer service.
Front Desk/Leasing Agent
Bixby Extended Stay Hotel
Scottsdale , AZ
2022.01 - 2023.12
- Greeting and thanking guests in a sincere, friendly manner, checking guests in on arrival and out on departure, showing vacant apartments, posting charges to appropriate guest accounts, anticipating and addressing guest needs while resolving their problems and complaints, handling maintenance requests, and posting apartment ads on specialized websites.
Sales Representative
Synergy Solutions
Phoenix , AZ
2019.01 - 2021.12
- Assisted customers to find personal security options to meet their home security needs, provided excellent customer service, met and exceeded weekly goals, worked with little or no supervision, built rapport with consumers, and engaged with open-ended questions to build and gain trust.
Education
Bachelor of Science - Psychology
University of Arizona Global Campus
Phoenix, AZ2027-11
GED -
Rio Salado Collage
Tempe, AZ2019-07
Skills
- Database Maintenance
- Appointment Coordination
- Strong Organization
- Patient Relations
- Data Entry
- Calendar Management
- Excellent communication skills
- Working well in high paced work environment
- Great time managements skills
- Leadership
- Creativity
- Problem Solving
- Marketing
- Active Listening
Timeline
Medical Scheduler
Associated Retina Consultants
2024.01 - Current
Front Desk/Leasing Agent
Bixby Extended Stay Hotel
2022.01 - 2023.12
Sales Representative
Synergy Solutions
2019.01 - 2021.12
Bachelor of Science - Psychology
University of Arizona Global Campus
GED -
Rio Salado Collage
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