Summary
Overview
Work History
Education
Skills
Timeline
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Briana Neanover

West Melbourne,FL

Summary

Customer-oriented, strategic-thinking sales management professional successful in cultivating partnerships, retaining top accounts and growing profit channels. Multi-tasking and self-motivated leader with expertise in expanding network connections and persuasively introducing products. Well-versed in implementing pricing models, managing vendor relations and expanding territory.

Overview

9
9
years of professional experience

Work History

Sales Manager

Ulta Beauty
West Melbourne , FL
09.2020 - Current
  • Delivering prompt customer service with a professional, friendly, and patient demeanor, customized for each guest.
  • Meets and exceeds daily productivity goals, encompassing high foot traffic, substantial call volumes, appointment scheduling, and daily sales targets.
  • Provided training and mentorship to new employees on company-specific policies, sales strategies, procedures, and compliance regulations.
  • Managed and supervised associates, offering strong leadership and guidance through daily successes and any challenges encountered.
  • Employ problem-solving skills to effectively resolve customer disputes and collaborate with partners via the appropriate channels when necessary. Planned and prioritized corporate events have been organized with the expectation of achieving sales targets.
  • Inventory Control/Loss Prevention: Assisted in mitigating stock discrepancies, adhered to critical store safety guidelines, monitored CCTV for retail product thefts, and executed proper protocols in documenting comprehensive reports for the company and law enforcement.
  • Assisted in the development of new beauty products and services.
  • Provided customers with product advice and recommendations based on their individual needs.
  • Monitored industry trends and competitor activities to stay ahead of the competition.
  • Managed daily operations of sales department, including supervision of staff members.

Salon Manager

Easy Tan Salon Inc.
Melbourne, FL
04.2015 - 08.2017
  • Hospitality | Delivered 2-3 years of high-quality customer service.
  • Oversaw the management of all guest accounts for tanning memberships.
  • Sales | Upselling packages and products is a strategy for increasing revenue.
  • Operations | Ensured accurate inventory for supply ordering, managed bank deposit drops, and scheduled appointments.
  • Marketing |Assisted in developing monthly incentives for clients.
  • Managed daily salon operations, including scheduling appointments, customer service, and staff management.
  • Organized promotional events aimed at attracting new customers and boosting sales.
  • Trained and supervised staff on proper customer service techniques and product knowledge.
  • Maintained accurate financial records of all salon transactions.
  • Monitored employee performance to ensure quality services were delivered consistently.
  • Met and exceeded personal sales targets by applying excellent upselling skills and product knowledge to match each customer with optimal selections.
  • Managed inventory orders, supervised shelf stock, and recorded expenses.
  • Managed inventory control for retail products and supplies.

Education

Diploma -

Eau Gallie High School
05-2014

Skills

  • Key account development
  • Order Management
  • Sales Tracking
  • Sales Planning
  • Business Planning
  • Proposal Development
  • Revenue Forecasting
  • Sales Coaching
  • Goal Setting

Timeline

Sales Manager

Ulta Beauty
09.2020 - Current

Salon Manager

Easy Tan Salon Inc.
04.2015 - 08.2017

Diploma -

Eau Gallie High School

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Briana Neanover