Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Briana Nunez

Jacksn Heights

Summary

Dynamic professional with a proven track record in client relationship building and operations management at Gonatural. Recognized for enhancing customer satisfaction through innovative problem resolution and meticulous attention to detail. Adept at fostering teamwork and collaboration, consistently delivering exceptional results that drive repeat business and elevate overall service quality.

Developed skills in the fast-paced, high-stakes business environment, focusing on leadership and problem-solving. Adept at strategic planning and operational efficiency, transitioning into a new field with a fresh perspective. Ready to leverage experience to drive success and innovation in a new role.

Developed strong interpersonal and problem-solving skills in a fast-paced team environment. Proven ability to handle multiple tasks while maintaining a high level of customer service. Seeking to transition these transferrable skills into a tasks efficient new field.

Overview

2
2
years of professional experience

Work History

Party Coordinator

Dioceses of Brooklyn
11.2024 - Current
  • Increased customer satisfaction by promptly addressing concerns and providing creative solutions for various event needs.
  • Ensured timely setup and breakdown of events through effective coordination with staff members, vendors, and venue personnel.
  • Boosted repeat business by delivering memorable parties that exceeded client expectations through exceptional attention to detail and clear communication.
  • Elevated guest enjoyment levels with innovative entertainment offerings tailored specifically to each unique event theme or occasion.

Retail Sales Associate

Top10
11.2024 - 04.2025
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.

General Manager

Gonatural
04.2024 - 09.2024
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Developed and implemented strategies to increase sales and profitability.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.

Crew Team Member

McDonald's Restaurant
04.2023 - 02.2024
  • Worked well with teammates and accepted coaching from the management team.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Worked front counter, drive-thru, and other areas.
  • Operated register to process payments and collect cash payment for order totals.

Education

High School Diploma -

Benjamin N Cardozo High School
Bayside, NY
06-2024

Skills

  • Client relationship building
  • Customer service
  • Teamwork and collaboration
  • Problem resolution
  • Operations management
  • Multitasking and organization
  • Attention to detail

Languages

Spanish
Native or Bilingual
English
Native or Bilingual
Italian
Limited Working

Timeline

Party Coordinator

Dioceses of Brooklyn
11.2024 - Current

Retail Sales Associate

Top10
11.2024 - 04.2025

General Manager

Gonatural
04.2024 - 09.2024

Crew Team Member

McDonald's Restaurant
04.2023 - 02.2024

High School Diploma -

Benjamin N Cardozo High School

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