Briana Olmos

I ensured that I am compliant with fair housing laws, and keep detailed records of all tenant interactions and transactions. As well as manage online listings for the property, ensuring accurate information is available for potential tenants at all times. I help inspect properties before and after new tenant move-ins to schedule maintenance, cleaners, and other services.

I helped enhance customer service satisfaction by promptly addressing concerns and providing accurate information. As well as resolve customer complaints with empathy, resulting in increased loyalty and repeat business. Helped collaborate with team members to develop best practices for consistent customer service delivery.

Helped increase tenant satisfaction by promptly addressing concerns and resolving issues. Maintained high occupancy rates through effective marketing strategies and excellent customer service. I also kept records accurate, detailed, and fully compliant with reporting requirements to meet state, local, and federal housing requirements.

I helped enhance customer satisfaction through prompt and courteous service, addressing concerns immediately. Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols. Helped streamline inventory management processes, leading to reduced waste and optimized stock levels.