Briana Perez
Brooklyn,NY
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Looking for a full time role in Operations and Hospitality based roles. Open to new ventures and positions that will allow growth and new skillsets. The eight years of experience in hospitality will help me in professional, teamwork settings and keeping a healthy work environment. Recently completed the Google IT Support Professional Certificate — an eight-month intensive IT support program that covers troubleshooting, customer service, networking, operating systems, system administration, and security, and includes evaluative hands-on assessments.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Senior Operations Associate
Success Academy Charter Schools
08.2022 - Current
- Large project oversight from planning to execution, with direct accountability for results from multiple stakeholders (teachers, building partners, operations associates, etc.). Project examples include but are not limited to registration, scholar health documentation, and medical policy management.
- Manage competing priorities; delegating tasks to the team
- Proactively identify and assess problems, and bring solutions to resolve most efficiently.
- Complete related tasks associated with events. Act as the Project Manager for school-wide events, setting timelines and communication calendars, and presenting to teachers.
- Understand shared space agreement, parameters, and request processes and its impact on project planning. Able to support teachers and engage external schools contacts when shared space discrepancies arise.
- Perform day-to-day duties and responsibilities to ensure scholar food service remains compliant and is provided without delay or interruptions and recorded accurately. Manage relationships with DOE school food partners.
- Monitored inventory levels and ordered new supplies to prevent shortages.
- Maintain a high bar of aesthetics in all spaces, and hold teachers and staff accountable to expectations.
- Communicate with custodial staff and address any facilities based issues in a timely manner.
Operations Manager
Ferox Athletics
05.2022 - 07.2022
- Managed scheduling, training and inventory control.
- Oversee the front desk staff and trainees.
- Booked reservations for events/parties.
- Addressed customer concerns with suitable solutions.
Community Manager/Building Manager
Greendesk
11.2021 - 05.2022
- The point of contact for the building and all of its members.
- In charge of day to day building operations- directing the cleaning staff.
- Touring the facility and following up with prospective members.
- Preparing rental agreements.
- Assisting members with daily tasks such as printer setup, keycard and keys.
- Counting inventory and ordering supplies on a weekly basis.
- Facility management/reporting all maintenance issues to headquarters.
- Collected rent and other types of payments from residents, keeping thorough reports on those paying on time and delinquent individuals.
Community Service Associate
WeWork
10.2016 - 04.2020
- When on shift, provided IT support for troubleshooting printers, conference rooms televisions and speakers.
- Responsible for Operations inventory monthly of the building.
- Work with the Community Management team to identify opportunities to enhance member experience
- Assisted members with issues/concerns.
- Maintain the offices and kitchen/lounge areas.
- Reset and maintain conference rooms.
- Assure positive member experience.
Education
No Degree - Network Administration And Security
LaGuardia Community College of The City University of New York
Long Island City, NYSkills
- Workload prioritization
- Project Management
- Relationship Building
- Project Planning
- Meeting deadlines
- Audit reporting
- Inventory Management
- Conflict handling
- Quick learner
- Adaptable
- Interpersonal
- Critical thinking
- Team work and communication
Certification
Google IT Support Professional Certificate - August 2021
Timeline
Senior Operations Associate
Success Academy Charter Schools
08.2022 - Current
Operations Manager
Ferox Athletics
05.2022 - 07.2022
Community Manager/Building Manager
Greendesk
11.2021 - 05.2022
Community Service Associate
WeWork
10.2016 - 04.2020
No Degree - Network Administration And Security
LaGuardia Community College of The City University of New York
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