Briana Perez
Rochester,NY
Summary
Experienced Server with solid history of accurate order taking, efficient supply restocking and diligent table management. Effective at promoting team success by independently handling side work and cleaning up spills. Offering extensive knowledge, superior work ethic and more than 4 years of related experience. Cheerful server always ready to help team members by taking on additional tasks. Skilled at making customers feel welcome and answering any concerns. Efficiently maintain all service standards and follow safe service regulations. Offering 4 years of experience in fast paced settings.
Overview
2
2
years of professional experience
Work History
Restaurant Server
Dennys Corp.
Rochester, NY
03.2019 - 05.2019
- Managed food resources, memorized orders and wrote patron’s food orders on slips.
- Kept server areas clean and stocked during service hours to increase efficiency while serving tables.
- Maintained customer satisfaction by clarifying questions about orders and specialty items.
- Greeted new customers, discussed specials, took drink orders and built immediate positive connections with guests.
- Suggested appropriate food and drink pairings to increase per-ticket sales.
Server
Atria Senior Living Inc.
Rochester, NY
11.2018 - 01.2019
- Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals.
- Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously.
- Restocked salad bar and buffet for lunch and dinner service.
- Helped customers place orders, explained menu items and suggested appropriate options for food allergy sufferers.
Server
Dons Originals
Rochester, NY
09.2017 - 03.2018
- Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously.
- Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags.
- Created orders, documented special requirements and discussed needs with kitchen personnel to provide customers with desired food and minimize complaints.
- Replenished food items and other supplies, which included paper products and canned goods to keep pantry well-stocked during busy periods.
- Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
Education
High School Diploma - undefined
Franklin Academy High School Rochester NY
950 Norton Street2018
Skills
- Dining area cleanliness
- Food and beverage pairings
- To-go order preparation
- Food spoilage prevention
- Table setting
- Item promotion
- Food tray carrying
- Food preparation
- Food station setup
- Daily specials memorization
- Guest relations management
- Order accuracy
- Menu presentation
Timeline
Restaurant Server
Dennys Corp.
03.2019 - 05.2019
Server
Atria Senior Living Inc.
11.2018 - 01.2019
Server
Dons Originals
09.2017 - 03.2018
High School Diploma - undefined
Franklin Academy High School Rochester NY
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