Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Looking for a full time role in Operations and Administrative based roles. Open to new ventures and positions that will allow growth and new skillsets. The eight years of experience in hospitality and operations will help in professional, teamwork settings and keeping a healthy work environment. Recently completed the Google IT Support Professional Certificate — an eight-month intensive IT support program that covers troubleshooting, customer service, networking, operating systems, system administration, and security, and includes evaluative hands-on assessments.
Hi, I’m
Briana Perez
Brooklyn,NY
Summary
Overview
9
years of professional experience
1
Certification
Work History
Elegran Real Estate - Forbes Global Properties
Office Operations Coordinator
02.2025 - 05.2025
Job overview
- Handled incoming inquiries from clients, vendors, and partners with professionalism and prompt responses.
- Managed office inventory and supply orders, ensuring timely delivery of necessary materials for daily operations.
- Streamlined office operations by implementing efficient workflow processes and organizational systems.
- Oversaw facilities maintenance tasks such as repairs, cleaning services contracts, and equipment upgrades for optimal workplace conditions.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Coordinated office events, seminars and meetings for staff and clients.
- Negotiated and executed contracts on behalf of department.
- Maintained a clean, organized office environment to promote efficiency and employee satisfaction.
- Organized and held trainings.
- Tracked records, filed documents, and maintained communication between clients to manage office activities.
- Efficiently supervised filing, sorting and handling incoming and outgoing mail.
- Created and implemented secure filing systems for sensitive employee and client documents.
- Organized meetings for executives and coordinated availability of conference rooms for participants.
Success Academy Charter Schools
Senior Operations Associate
08.2022 - 08.2024
Job overview
- Large project oversight from planning to execution, with direct accountability for results from multiple stakeholders (teachers, building partners, operations associates, etc.). Project examples include but are not limited to registration, scholar health documentation, and medical policy management.
- Manage competing priorities; delegating tasks to team.
- Proactively identify and assess problems, and bring solutions to resolve most efficiently.
- Complete related tasks associated with events. Act as Project Manager for school-wide events, setting timelines and communication calendars, and presenting to teachers.
- Understand shared space agreement, parameters, and request processes and its impact on project planning. Able to support teachers and engage external schools contacts when shared space discrepancies arise.
- Perform day-to-day duties and responsibilities to ensure scholar food service remains compliant and is provided without delay or interruptions and recorded accurately. Manage relationships with DOE school food partners.
- Monitored inventory levels and ordered new supplies to prevent shortages.
- Provided IT support for student and staff devices.
- Maintain high bar of aesthetics in all spaces, and hold teachers and staff accountable to expectations.
- Facilities management. Communicate with custodial staff and address any facilities based issues in a timely manner.
- Ensuring ATS data systems are up to date and accurate.
Ferox Athletics
Operations Manager
05.2022 - 07.2022
Job overview
- Managed scheduling, training and inventory control.
- Oversee front desk staff and trainees.
- Booked reservations for events/parties.
- Addressed customer concerns with suitable solutions.
Greendesk
Community Manager/Building Manager
11.2021 - 05.2022
Job overview
- Point of contact for the building and all of its members.
- In charge of day to day building operations- directing the cleaning staff.
- Touring the facility and following up with prospective members.
- Preparing rental agreements.
- Assisting members with daily tasks such as printer setup, keycard and keys.
- Counting inventory and ordering supplies on a weekly basis.
- Facility management/reporting all maintenance issues to headquarters.
- Collected rent and other types of payments from residents, keeping thorough reports on those paying on time and delinquent individuals.
WeWork
Community Service Associate
10.2016 - 04.2020
Job overview
- When on shift, provided IT support for troubleshooting printers, conference rooms televisions and speakers.
- Responsible for Operations inventory monthly of the building.
- Work with Community Management team to identify opportunities to enhance member experience
- Assisted members with issues/concerns.
- Maintain offices and kitchen/lounge areas.
- Reset and maintain conference rooms.
- Assure positive member experience.
Education
LaGuardia Community College of The City University of New YorkLong Island City, NY
No Degree from Network Administration And Security
University Overview
Skills
- Workload Prioritization
- Project Management
- Relationship Building
- Inventory Management
- Deadline Management
- Conflict Handling
- Adaptable
- Interpersonal
- Office administration
- Team work and communication
- Operations Management
- Administrative Support
- Customer service
Certification
Google IT Support Professional Certificate - August 2021
Timeline
Office Operations Coordinator
Elegran Real Estate - Forbes Global Properties
02.2025 - 05.2025
Senior Operations Associate
Success Academy Charter Schools
08.2022 - 08.2024
Operations Manager
Ferox Athletics
05.2022 - 07.2022
Community Manager/Building Manager
Greendesk
11.2021 - 05.2022
Community Service Associate
WeWork
10.2016 - 04.2020
LaGuardia Community College of The City University of New York
No Degree from Network Administration And Security