Summary
Overview
Work History
Education
Skills
Timeline
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Briana Poole

Warren,MI

Summary

Critical thinking employee with excellent time management skills. Dedicated problem-solver adept at remaining calm under pressure. Effective Ramp Agent using top-notch skills in marshalling, wing walking, loading and unloading luggage

Overview

3
3
years of professional experience

Work History

Ramp Agent

Unifi Detroit Aviation Support Center
Romulus, MI
04.2021 - 03.2022
  • Loaded and unloaded aircrafts with baggage, cargo, and mail safely and efficiently.
  • Followed safety procedures such as using reflective gear while working on the ramp.
  • Communicated effectively with ground crew members to ensure smooth operation of flights.
  • Inspected aircraft interiors prior to take-off for any hazards or debris that could cause damage during flight.
  • Verified correct labeling of containers containing hazardous materials for transport on planes.

Front Line Server

Qdoba Eats
Warren, MI
06.2023 - 05.2024
  • Greeted and welcomed guests with a friendly demeanor.
  • Cleaned and sanitized tables between seatings.
  • Verified that all orders were accurate before serving to guests.
  • Collaborated with kitchen staff to ensure timely delivery of meals during peak hours.
  • Maintained knowledge of restaurant menu items, beverage selections and promotions offered at the establishment.
  • Assisted in closing duties such as restocking items, cleaning work areas and tidying dining area for next day operations.
  • Assisted guests in selecting menu items, making recommendations when requested.

Cashier

Emagine Theaters
Farmington Hills, MI
09.2022 - 02.2023
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Stocked shelves with merchandise when needed.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Accepted cash and credit card payments, issued receipts and provided change.

Education

High School Diploma -

Belleville High School
Belleville, MI
05-2018

Skills

  • Professional Appearance
  • Order Accuracy
  • Salesmanship
  • Stress Tolerance

Timeline

Front Line Server

Qdoba Eats
06.2023 - 05.2024

Cashier

Emagine Theaters
09.2022 - 02.2023

Ramp Agent

Unifi Detroit Aviation Support Center
04.2021 - 03.2022

High School Diploma -

Belleville High School

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Briana Poole