Summary
Overview
Work History
Education
Skills
Certification
Hobbies
Timeline
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Briana Pratt

Boone,NC

Summary

Goal-driven Advertising major passionate about learning new skills. Ambitious and hardworking individual ready and willing to learn with professionals. Displays outstanding teamwork, design, and communication skills. Solid academic achievement paired with commitment and integrity. Brings 3 years worth of retail experience combined with great work ethic. Strong ability to provide excellent customer service has consistently led to receiving positive reviews from both customers and management.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Delivery Driver

Doordash
07.2023 - Current
  • Improved customer satisfaction by providing timely and accurate deliveries.
  • Managed multiple orders simultaneously, prioritizing tasks to ensure efficiency.
  • Utilized GPS navigation tools effectively to minimize travel duration while maximizing delivery capacity.
  • Navigated efficiently through various delivery routes for expedited service.
  • Developed and maintained professional relations between customer, store personnel, and company.
  • Overall 5 star customer rating, 100% completion rate, 78 lifetime deliveries

Cashier/Customer Service Associate

Main Street Antiques And Design Gallery
05.2020 - 08.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Scan, bag, and load purchases. Return misplaced items. Answer store phone calls. Handled register during high pressure situations.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked closely with vendor "Bee's Timeless Treasures" to assist in social media management and branding.

Education

Bachelor of Science - Creative Advertising

Appalachian State University
Boone, NC
05.2025

High School Diploma -

Mooresville Senior Highschool
Mooresville
05.2021

High School Diploma -

Mitchell Community College
Mooresville, NC
05.2021

Skills

  • Reliability and punctuality
  • Cash handling proficiency
  • Problem-Solving
  • Time Management
  • Communication
  • Social Media Marketing
  • Work Ethic and Integrity
  • Patience and Empathy
  • Customer Service
  • Leadership
  • Illustration and Graphic Design (Adobe Programs/Canva)
  • Problem Solving

Certification

  • Social/Behavioral Research Course (CITI Program, Issued April 2024 - Expires April 2027)

Hobbies

  • Collaging
  • Painting/Drawing
  • Button-making
  • Ceramics
  • Photography

Timeline

Delivery Driver

Doordash
07.2023 - Current

Cashier/Customer Service Associate

Main Street Antiques And Design Gallery
05.2020 - 08.2023

Bachelor of Science - Creative Advertising

Appalachian State University

High School Diploma -

Mooresville Senior Highschool

High School Diploma -

Mitchell Community College

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Briana Pratt