Summary
Overview
Work History
Education
Skills
Timeline
Generic

Briana Prendez

Fresno,CA

Summary

Dynamic and results-driven professional with extensive experience at Amazon, excelling in problem-solving and effective communication. Proven track record of maintaining operational efficiency, achieving a consistent 3% or less pick pod gap. Strong organizational skills and a commitment to continuous learning enhance team productivity.

Overview

6
6
years of professional experience

Work History

Pick Flow PG

Amazon
05.2024 - Current
  • Staff pickers and counters to stations to required headcount requested by outbound.
  • Monitor count backlog on each floor ensuring counters are getting work
  • Closely monitor and maintain pick ask to make sure buffers are properly aligned at all times.


Offline Pods Problem Solver

Amazon
04.2023 - Current
  • Reattached and fix broken pod frames
  • Removed and replace dirty /damaged fabrics from pod frame
  • Virtually remove damage pods from the AR floor on MMA and QC new pods on the floor.
  • Work with stow departments to help conduct pod transfers to different facilities. Also induct brand new pods to the building.
  • Virtually remove items from bin and flip from sellable to warehouse damage.
  • Work with central floor health by creating trouble tickets for shipment cancellations.

Amnesty QB

Amazon
06.2022 - Current
  • Kept Amazon robotics floor health at 100% by closely monitoring free drive percentages, drive utilization, staffing divergence, and SRBRS vest activity. Accomplished 3% or less pick pod gap average percentage continuously every shift.
  • Communicated via radio call outs to JLL AR techs regarding issues with arsaw/universial stations, disabled drives, and blocked chargers
  • Summit trouble tickets for reoccurring issues
  • Summit quarterly reports showing amnesty responder's andon/drive recovery response times and amount of addbacks removed from the AR floor and station ques. As well as quarterly pod gaps and find rate.
  • Monitor MRS screen and call out conveyor jams through out the mod.
  • Conduct daily floor blitzes


AFM, Amnesty Responder

Amazon
03.2020 - Current
  • Maintain and clean Amazon robotics floor by recovering disable drives and obstructions in the station ques, superhighways and pod farm. While ensuring to kept pod gaps at 3% or less percentage
  • Respond to andons created by amazon associates. Accomplished a average 4-5 minute resolve rate per issues.
  • Conduct audits on pods in the pod farm to ensure associates are following amazons standard work when picking/stowing from the bins
  • Fix arsaw jams/conveyor jams
  • communicate with JLL AR techs regarding issues with disable drives or issues with stations
  • resolve pod crashes

Picker/Count

Amazon
05.2019 - Current
  • Worked fast to meet assigned daily picking quotas.
  • Pulled orders quickly to maintain demanding productivity goals.


Pick Learning Ambassador

Amazon
01.2022 - 10.2024
  • Served as a mentor teacher for new hires, providing guidance and support throughout their first year of experience.
  • Conducted audits on pickers to help improve productivity and quality.
  • Assisted in on boarding new hire associates and taught multiple classes of groups of five more associates.


Education

No Degree - Business Administration

Fresno City College
Fresno, CA

Skills

  • Willingness to learn
  • Critical thinking
  • Problem Solver
  • Effective Communication
  • Dependability
  • Organization
  • Time Management
  • Attention to detail
  • Computer Literacy

Timeline

Pick Flow PG

Amazon
05.2024 - Current

Offline Pods Problem Solver

Amazon
04.2023 - Current

Amnesty QB

Amazon
06.2022 - Current

Pick Learning Ambassador

Amazon
01.2022 - 10.2024

AFM, Amnesty Responder

Amazon
03.2020 - Current

Picker/Count

Amazon
05.2019 - Current

No Degree - Business Administration

Fresno City College

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