Briana Pugsley

• Tested online casino websites and games for a software developing company.
• Online learning- completed training courses on how to use company IT systems.
• Communicated with a team of testers and supervisors to troubleshoot issues.
• Set own schedule to complete tasks assigned, quickly and efficiently.

• Provided in-person Math tutoring sessions for grades 3-8.
• Online tutor methodology training, coaching and support from the tutoring solutions team.
• Communicated with tutoring manager by video calls, phone calls and emails.
• Improved students' understanding of mathematical concepts by utilizing visual aids, hands-on activities, and real-life applications.
• Promoted critical thinking skills through engaging activities and consistent reinforcement of complex concepts.
• Collaborated with teachers to provide feedback about student progress regularly and with fellow tutors to develop effective strategies for addressing diverse student needs and abilities.

• Custom fabrication of home decor and gifts.
• Increased client satisfaction by delivering high-quality products and services tailored to individual needs.
• Devised new promotional approaches to boost customer numbers.
• Responded to all inquiries within a time-efficient way.
• Self-motivated, with a strong sense of personal responsibility.
• Managed all financial aspects of the business, including invoicing, budgeting, and tax preparation.
• Provided exceptional customer service by promptly addressing concerns or issues raised by clients.
• Developed strong professional relationships with clients, leading to repeat business and referrals.
• Built a solid reputation in the industry through consistent delivery of excellent workmanship and professionalism.

• Enhanced classroom management by implementing positive reinforcement strategies and maintaining clear expectations for behavior.
• Followed teaching programs set by regular teachers and employed techniques of the regular teacher, whenever possible.
• Supported student success by providing personalized attention and targeted feedback on assignments.
• Established clear expectations and consistent routines for classroom management, resulting in reduced behavioral issues.

Project: Creative Problem Solving, under Dr. Richard W. Hass

• Designed survey instruments tailored to specific research objectives for precise feedback gathering.
• Organized research materials, maintaining a well-ordered workspace conducive to productivity.
• Enhanced research quality by meticulously collecting and analyzing data from various sources.
• Collaborated with multidisciplinary teams to develop innovative research methodologies and strategies.
• Recruitment of participants and running subjects.
• Utilized statistical software for data analysis, generating accurate insights into complex datasets.
• Attended weekly meetings and provided regular updates.