Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Briana Reaves

Pinellas Park,FL

Summary

Well-qualified Personal Care worker skilled in delivering top-quality home care support. Effective at ambulating patients, meeting personal grooming needs and administering medications. Detail-oriented in maintaining clean and organized personal areas to support daily living safety. Experienced Caregiver accustomed to administering bedside and personal care, ambulation and personal hygiene assistance.

Overview

2
2
years of professional experience

Work History

Home Care Provider

Me
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
  • Assisted disabled clients to support independence and well-being.
  • Assisted patients with personal requirements for housekeeping and grooming assistance.
  • Cooked tasty, nourishing meals for patients to promote better nutrition.
  • Kept close eye on behavior and emotional responses of clients to address concerns and protect each person from harm.
  • Helped clients maintain optimal health by overseeing medication administration and doctor's appointments.
  • Provided patients with assistance in completing daily tasks, reducing daily burden on family members.

Customer Service Representative

Tallahassee Memorial Hospital
08.2023 - 10.2023
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered constant flow of customer calls with minimal wait times.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Clarified customer issues and determined root cause of problems to resolve product or service complaints.
  • Offered advice and assistance to customers, paying attention to special needs or wants.

Cashier

Metz Culinary Managment
02.2022 - 06.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Welcomed customers and helped determine their needs.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.

Education

High School Diploma -

James S Rickards Highschool
Tallahassee, FL

Skills

  • Recording Vital Signs
  • Progress Documentation
  • Behavioral Management
  • Client Documentation

Additional Information

my name is briana reaves regarding the home health job i was taking care of my grandma who has alzhimers part time .for approximently 3 years

Timeline

Customer Service Representative

Tallahassee Memorial Hospital
08.2023 - 10.2023

Cashier

Metz Culinary Managment
02.2022 - 06.2023

Home Care Provider

Me

High School Diploma -

James S Rickards Highschool

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Briana Reaves