Dedicated healthcare professional with a strong background in supporting medical teams and providing exceptional patient care. Demonstrated expertise in efficiently managing clinical and administrative responsibilities with precision. Recognized for fostering collaboration among team members and seamlessly adapting to the dynamic demands of the healthcare industry. Skilled in effectively engaging with patients and maintaining organized medical records.
Overview
5
5
years of professional experience
1
1
Certification
Work History
CMA Internship Online
Southwest University
03.2020 - 06.2020
200+ hours of Medical Assistant Internship Experience
Assisting in getting vitals digital
Scheduling according to chief complaint
Patient Education and Experience while assisting
Evaluating and Properly notating information
Certified Medical Assistant
SISD Employee Health Clinic
05.2022 - Current
Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
Sanitized, restocked, and organized exam rooms and medical equipment.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
Collected and documented patient medical information such as blood pressure and weight.
Reduced wait times for patients by maintaining an organized schedule and swiftly preparing examination rooms.
Contributed to a welcoming atmosphere at the practice by greeting patients warmly upon arrival, checking them in efficiently, and answering any questions they had about their visit or overall healthcare needs.
Medical Assistant for MRI and CT
Desert Imaging
07.2021 - 02.2022
Sanitized, restocked, and organized exam rooms and medical equipment.
Obtained client medical history, medication information, symptoms, and allergies.
Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
Ensured prompt delivery of diagnostic reports to referring physicians, facilitating timely treatment plans for patients.
Provided exceptional patient care through empathetic communication, addressing concerns, and promptly resolving any discomfort during procedures.
Enhanced patient comfort by providing clear explanations of CT scan procedures and addressing concerns.
Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Laboratory Director at Shelbyville Hospital, Medical Centers East, Northeast, and Southwest University of Louisville HealthLaboratory Director at Shelbyville Hospital, Medical Centers East, Northeast, and Southwest University of Louisville Health
Billing and Coding Associate at Quick Claimers Medical Billing and CredentialingBilling and Coding Associate at Quick Claimers Medical Billing and Credentialing