Summary
Overview
Work History
Education
Skills
Certification
Languages
Software
Timeline
Generic

Briana Rivera

Austin

Summary

Highly efficient People Solutions Associate, well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency. Expert in problem-solving and communication, adept at maintaining confidentiality and meeting critical deadlines. Demonstrate success in improving operations and establishing strong relationships across global teams.

Overview

4
4
years of professional experience
1
1
Certification

Work History

People Solutions Associate

Visa
04.2022 - Current
  • Maintain high levels of accuracy when working with document collection and keeping files organized.
  • Resolve problems, improve operations and provide exceptional service.
  • Coordinate with internal Recruiting and HR Operations teams located in NA, AP, CEMEA, and LAC regions.
  • Keep work highly organized and prioritize based on time critical deadlines.
  • Ensure compliance with all processes and maintain a high level of confidentiality at all times.
  • Meet hard deadlines on a daily basis.
  • Develop and implement strategies to increase new hire satisfaction and engagement.
  • Analyze new hire data to identify trends and anticipate new hire and manager needs.
  • Provide exceptional services and establish meaningful relationships with stakeholders in NA, AP, CEMEA, and LAC regions (recruiters, hiring managers, PBPs, etc).
  • Manage and maintain SOPs for Preboarding team.
  • Build new hire and manager loyalty by delivering and ensuring a seamless and efficient Pre Day 1 onboarding experience.
  • Assist with PowerPoint presentations for TA Recruiter trainings to convey information to stakeholders, ensuring clarity and strategic alignment.
  • Provide Excel spreadsheets for auditing and weekly hires reports for Pre Day 1 communications.
  • Ensure timely completion of preboarding high-priority new hires such as Executives.
  • Work closely with new hires, answering questions and addressing various concerns during preboarding process.
  • Verify new employee information is accurate and complete before submitting records into internal HR systems.
  • Deliver exceptional level of service to each new hire and hiring manager by listening to concerns, answering questions, and providing solutions.
  • Assist/manage with the Preboarding Gift pilot.

Global Onboarding Specialist

Visa
10.2021 - 04.2022
  • Worked closely with new hires, answering questions and addressing various concerns during onboarding process.
  • Verified accuracy before integrations into Workday.
  • Maintained high levels of accuracy when working with document collection and kept files organized.
  • Verified new employee information was accurate and completed before submitting records into internal HR systems.
  • Managed an ongoing workload of updating employee information in internal HR systems.
  • Maintained a high level of accuracy and consistently upheld a structured process for onboarding new employees.
  • Work effectively with direct teammates located in the NA/AP regions.
  • Coordinated with internal Recruiting and HR Operations teams located in NA, AP, CEMEA, and LAC regions.
  • Kept work highly organized and prioritized based on time critical deadlines.
  • Ensured compliance with all processes and maintain a high level of confidentiality at all times.
  • Worked closely with the Recruiting and Human Resources Operations teams.
  • Resolved problems, improve operations and provide exceptional service.
  • Delivered exceptional level of service to each employee by listening to concerns and answering questions.

HR Specialist

Fat Quarter Shop
02.2021 - 09.2021
  • Fielded employee inquiries related to insurance, pension plan, vacation, sick leave and employee assistance.
  • Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations.
  • Monitored employee attendance and performance, addressing issues in accordance with company policies and procedures.
  • Generated and analyzed reports to monitor employee engagement and attrition trends.
  • Assisted with writing job postings and job descriptions for boards.
  • Developed and monitored employee recognition programs.
  • Collaborated with managers to identify and address employee relations issues.
  • Partnered with departmental managers to ascertain hiring needs and subsequently provide candidate recommendations.
  • Developed and implemented onboarding and orientation programs for new employees.

Education

Bachelor of Arts - Public Administration

Texas State University
San Marcos, TX
05-2020

Skills

  • Problem solving: Breaking down complex issues into smaller components to identify the root cause and develop effective solutions
  • Critical thinking: Assessing situations from multiple angles, considering potential biases, and using logical reasoning to evaluate different outcomes
  • Communication: Excellent written and verbal communication skills; assigned preboarder for Executive hires
  • Collaboration: Proven ability to work collaboratively with diverse teams and external stakeholders
  • Growth mindset: Embrace a mindset of continuous learning, creativity, and iterative problem-solving
  • Adaptability: Adjusting approaches based on the needs and constraints of different teams/deadlines

Certification

  • Human Resources, SHRM-CP

Languages

Spanish
Professional Working

Software

Word

Excel

Powerpoint

Timeline

People Solutions Associate

Visa
04.2022 - Current

Global Onboarding Specialist

Visa
10.2021 - 04.2022

HR Specialist

Fat Quarter Shop
02.2021 - 09.2021

Bachelor of Arts - Public Administration

Texas State University

Similar Profiles

CREATE PROFILE
Briana Rivera