BRIANA ROBINSON
Houston,United States
Summary
A proactive and analytical HR professional with a solid background in Human Resources. Skilled in recruitment, employee relations, and policy implementation, with a strong emphasis on teamwork and driving results. An effective communicator and problem solver, dependable and adaptable, with expertise in conflict resolution, talent acquisition, and performance management.
Overview
13
13
years of professional experience
Work History
Senior Human Resources Specialist
Alight Solutions
09.2023 - Current
- Maintained accurate HR records in compliance with applicable laws, ensuring efficient data retrieval when required.
- Resolved 90% of employee relations issues within 5 days, fostering a positive work environment.
- Maintained payroll and benefits for employees in various locations, minimizing financial discrepancies through detailed program management.
- Facilitated employee training programs, boosting engagement and performance metrics.
- Collaborated with leadership on succession planning and talent development strategies.
Human Resources Benefits Specialist
Alight Solutions
07.2020 - 09.2023
- Streamlined benefits administration processes for increased efficiency and accuracy.
- Reduced company costs by negotiating favorable contracts with insurance providers and vendors.
- Educated employees on available benefits options through informative presentations, one-on-one consultations, and written communications.
- Managed approximately 30 incoming calls, emails and faxes per day from employees.
- Handled escalated customer service inquiries from employees experiencing difficulties navigating their benefits coverage successfully.
Teacher Coordinator
Aldine ISD
08.2017 - 05.2020
- Developed comprehensive lesson plans aligned with state standards, ensuring thorough coverage of required content while incorporating engaging activities for enhanced learning experiences.
- Evaluated student progress regularly through formative assessments, adjusting instruction as needed to maximize learning outcomes.
- Improved student writing skills by providing clear feedback and guidance on assignments, resulting in higher assessment scores.
- Streamlined scheduling processes to maximize instructional time while minimizing teacher workload.
- Organized and allocated resources required to meet needs of 100 students and 5 instructors.
Sales and Marketing Manager
Hilton Hotel and Resorts
06.2013 - 04.2017
- Established strong relationships with key clients, resulting in repeat business and increased customer satisfaction.
- Analyzed sales and marketing data for improved strategies.
- Spearheaded competitive analysis initiatives to inform data-driven decision-making processes in campaign adjustments or product improvements.
- Conducted market research to identify emerging trends and opportunities for business expansion.
- Lowered team turnover by 20% through coaching and incentive redesign.
Education
Bachelor of Arts - Africana Studies
University of Arizona
Tucson, AZ04.2013
Skills
- HR policies and procedures
- Executive Leadership
- Thrive Under Pressure
- HR metrics and analytics
- Microsoft Excel proficiency
- Marketing Strategy Development
- Organizational Skills
- Onboarding process
- Microsoft Word proficiency
Timeline
Senior Human Resources Specialist
Alight Solutions
09.2023 - Current
Human Resources Benefits Specialist
Alight Solutions
07.2020 - 09.2023
Teacher Coordinator
Aldine ISD
08.2017 - 05.2020
Sales and Marketing Manager
Hilton Hotel and Resorts
06.2013 - 04.2017
Bachelor of Arts - Africana Studies
University of Arizona