Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Briana Rodriguez

Sylmar,CA

Summary

Pragmatic Assistant well-known for being hands-on dynamo with boundless energy to fulfill various tasks. Detailed team player with history excelling in fast-paced environments with little oversight and challenging goals. Offers top technical abilities and relationship-building skills. Results-driven candidate with successful track record of providing administrative support in busy office environments. Adept at handling multiple projects and prioritizing tasks.

Overview

5
5
years of professional experience

Work History

Lease Retention & Vehicle Purchases Assistant

Rydell Chrysler Dodge Jeep Ram
04.2024 - Current
  • Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
  • Greeted guests in with friendliness and professionalism.
  • Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
  • Worked closely with management to provide effective assistance for specific aspects of business operations.
  • Managed time efficiently between outbound calls, lead generation activities, and follow-up tasks to maximize productivity.
  • Utilized CRM software to efficiently manage leads, track customer interactions, and schedule follow-up calls, resulting in improved organization and time management.

Server

IHOP
12.2019 - 04.2024
  • Cultivated warm relationships with regular customers.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
  • Served food and beverages promptly with focused attention to customer needs.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.

Server/Host

Zenor Sushi
01.2024 - 02.2024
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
  • Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
  • Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Checked guests' identification before serving alcoholic beverages.

Office Assistant

NK Cabinets
04.2022 - 06.2022
  • Coordinated and scheduled meetings and appointments.
  • Prepared and edited documents to produce precise, accurate and professional communication.
  • Streamlined communication between departments for better collaboration and increased productivity.
  • Expedited document processing with accurate data entry and timely filing.
  • Created purchase orders and tracked invoices to avoid missed or delayed shipments.
  • Interacted with customers by phone, email, or in-person to provide information.
  • Maintained confidentiality in handling sensitive information while performing administrative tasks.

Telemarketer Sales Representative

Sterling Computer Products
09.2019 - 01.2021
  • Pitched products and services to potential customers, securing new deals and sales opportunities.
  • Asked relevant questions to assist customers with selecting needed or requested products and services.
  • Delivered scripted sales talks to customers reached via manual and automatic dialing systems.
  • Asked pertinent questions to understand customer requirements.
  • Set up appointments with interested customers according to schedule availability.
  • Developed a strong knowledge of company product offerings to provide accurate information to clients and close deals effectively.

Education

Bachelor of Arts -

California State University - Northridge
06.2026

High School Diploma -

John H. Francis Polytechnic
06.2017

Skills

  • Hospitality service expertise
  • Front-of-house display creation
  • Sales expertise
  • Alcohol awareness
  • Goal-Oriented
  • Email Communication
  • Meeting deadlines
  • Sales Strategies
  • Cold-calling
  • CRM Software
  • Inbound and outbound calls
  • Schedule Coordination

Languages

Spanish
Native or Bilingual

Timeline

Lease Retention & Vehicle Purchases Assistant

Rydell Chrysler Dodge Jeep Ram
04.2024 - Current

Server/Host

Zenor Sushi
01.2024 - 02.2024

Office Assistant

NK Cabinets
04.2022 - 06.2022

Server

IHOP
12.2019 - 04.2024

Telemarketer Sales Representative

Sterling Computer Products
09.2019 - 01.2021

Bachelor of Arts -

California State University - Northridge

High School Diploma -

John H. Francis Polytechnic

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Briana Rodriguez