Briana Rodriguez Serna
Whitewater,WI
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
7
7
years of professional experience
Work History
Teller
Associated Bank
08.2023 - Current
- Improved customer satisfaction by providing efficient and accurate transaction processing.
- Assisted customers with account inquiries, resolving issues promptly and professionally.
- Supported team members in achieving branch goals through collaboration, communication, and shared responsibilities.
- Maintained cash drawer accuracy by conducting regular audits and implementing effective cash handling practices.
Assembly Line Worker
HUSCO
02.2021 - 08.2023
- Increased production efficiency by streamlining assembly processes and implementing time-saving techniques.
- Collaborated with team members to maximize productivity and ensure seamless workflow on the assembly line.
Cleaning Crew Member
DBM
07.2019 - 05.2020
- Collaborated effectively with other crew members for efficient completion of assigned tasks.
- Ensured proper sanitation measures were followed in all areas so that the Whitewater School District would be prepared for the next school year.
Inshop
Jimmy John's Franchise
08.2019 - 03.2020
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Collaborated with team members to optimize workflow, resulting in better overall performance during peak hours.
- Enhanced customer satisfaction by consistently preparing high-quality sandwiches and maintaining a clean workspace.
Factory Worker
Lavelle Industries Inc.
04.2017 - 08.2018
- Supported production needs by performing routine tasks using standard procedures and equipment.
- Increased production efficiency by optimizing assembly line processes and implementing time-saving techniques.
Activity Director
Fairhaven Senior Services
09.2016 - 04.2017
- Enhanced resident engagement by planning and executing diverse recreational activities tailored to individual interests and abilities.
- Increased physical fitness levels among residents by designing exercise programs tailored to individual abilities and preferences.
- Supervised volunteer staff in the planning and implementation of various activities, ensuring a high level of service was consistently provided for all residents.
Education
High School Diploma -
Whitewater High School
Whitewater, WI06.2018
No Degree - Psychology
University of Wisconsin - Milwaukee
Milwaukee, WISkills
- Fraud Detection
- Financial Advising
- Regulatory Compliance
- Effective Multi-Tasking
- Task Prioritization
- Dependable and Honest
- Cash Handling
- Customer Service
- Problem Solving
- Time Management
- Friendly
- Cheerful
- Spanish Speaking
- Attention to Detail
- Problem Solving Abilities
- Patience and Empathy
Languages
Spanish
Full Professional
Timeline
Teller
Associated Bank
08.2023 - Current
Assembly Line Worker
HUSCO
02.2021 - 08.2023
Inshop
Jimmy John's Franchise
08.2019 - 03.2020
Cleaning Crew Member
DBM
07.2019 - 05.2020
Factory Worker
Lavelle Industries Inc.
04.2017 - 08.2018
Activity Director
Fairhaven Senior Services
09.2016 - 04.2017
High School Diploma -
Whitewater High School
No Degree - Psychology
University of Wisconsin - Milwaukee
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