Summary
Overview
Work History
Education
Skills
Volunteer Experience
Timeline
Generic

Briana Romero

Glendale,AZ

Summary

Experienced and versatile professional with a diverse background in governmental affairs, administrative support, healthcare, and youth services. Proven ability to manage complex administrative tasks, provide compassionate care, and support legislative and policy initiatives. Strong organizational, communication, and problem-solving skills, with a commitment to improving community welfare and supporting organizational goals. Adept at working in fast-paced environments, collaborating with multidisciplinary teams, and maintaining a high level of confidentiality and professionalism.

Overview

8
8
years of professional experience

Work History

Governmental Affairs Manager

Oracle Strategies
03.2024 - Current
  • Team Efficiency: Increased team productivity by implementing streamlined processes and effective communication strategies.
  • Stakeholder Engagement: Collaborated with internal stakeholders, including executives, program managers, and subject matter experts, to align government affairs activities with organizational priorities and objectives. Solicited input and feedback from stakeholders to inform advocacy strategies and priorities.
  • Issue Management: Identified emerging issues and trends that may impact the organization's operations or objectives. Developed strategies to address and mitigate potential challenges through proactive engagement and advocacy efforts.
  • Government Relations: Served as the primary point of contact for government officials, elected representatives, and their staff. Cultivated and maintained relationships with key stakeholders to facilitate effective communication and collaboration on policy issues of mutual interest.

Administrative Assistant

Arizona House Of Representatives
07.2020 - 03.2024
  • Scheduling and Coordination: Organized and maintained the members' calendar, arranged meetings, and coordinated logistics for events and public appearances.
  • Legislative Support: Drafted, reviewed, and edited legislative documents, including amendments and policy proposals, ensuring accuracy and adherence to legislative standards.
  • Constituent Services: Managed constituent inquiries, resolved issues, and facilitated communication between the Member and the public, enhancing community relations.
  • Stakeholder Engagement: Corresponded with government agencies, advocacy groups, and other stakeholders to gather information, foster relationships, and advocate for legislative priorities.
  • Committee Support: Provided administrative and logistical support for committee meetings, including preparing agendas, briefing materials, and setting up member's OneNote.

Medical Spa Receptionist

Elemental Aesthetics
09.2018 - 05.2020
  • Patient Coordination: Scheduled patient appointments, managed the calendar, and ensured smooth patient flow to maximize the doctor’s efficiency.
  • Client Relations: Provided exceptional customer service, addressing patient inquiries, concerns, and follow-ups to maintain high levels of satisfaction and retention.
  • Administrative Support: Handled administrative tasks, including filing, data entry, and managing electronic medical records, ensuring confidentiality and compliance with HIPAA regulations.
  • Procedure Assistance: Assisted the doctor during medical and aesthetic procedures by preparing treatment rooms, sterilizing instruments, and ensuring all necessary supplies were available.
  • Team Collaboration: Worked closely with other staff members to ensure a cohesive team environment, assisting with training new employees and maintaining operational standards.
  • Policy Compliance: Ensured that all practices within the med spa adhered to health and safety regulations, including sanitation and emergency procedures.

Behavioral Health Technician

A New Leaf
10.2017 - 05.2018
  • Individual Support: Provided one-on-one support to children and adolescents aged 5-17, addressing behavioral, emotional, and social challenges in a nurturing environment.
  • Behavioral Interventions: Implemented evidence-based behavioral interventions and strategies to promote positive behavior and emotional regulation among participants.
  • Program Development: Assisted in the development and execution of age-appropriate activities and programs aimed at enhancing social skills, self-esteem, and academic performance.
  • Crisis Management: Responded to behavioral crises with de-escalation techniques and provided immediate support to ensure the safety and well-being of all participants.
  • Progress Monitoring: Recorded and tracked participants' progress through detailed documentation and regular assessments, contributing to individualized treatment plans.

Youth Care Specialist

A Blessed Nest
09.2016 - 06.2017
  • Daily Care and Supervision: Provided daily care and supervision for girls aged 7-17, ensuring a safe, nurturing, and structured environment.
  • Behavioral Guidance: Implemented behavior management strategies to address individual behavioral issues, promoting positive interactions and conflict resolution.
  • Individualized Care Plans: Developed and implemented individualized care plans tailored to each resident’s needs, working closely with social workers and staff.
  • Educational Support: Assisted with homework, coordinated with schools, and encouraged academic achievement to support each girl's educational goals.
  • Recreational Activities: Organized and supervised recreational and extracurricular activities to promote physical health, creativity, and social skills.
  • Family Reunification and Transition: Supported family reunification efforts and facilitated smooth transitions to new foster homes or independent living arrangements.

Education

Master of Arts - Counseling

University of Phoenix
Phoenix
02.2027

Bachelor of Arts - Social Justice & Human Rights

Arizona State University
Tempe, AZ
05.2021

Skills

  • Microsoft Office
  • Microsoft Outlook Calendar
  • Project Coordination
  • Office Administration
  • Calendar Management
  • Verbal and Written Communication
  • Travel Planning

Volunteer Experience

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  • Home Construction: Assisted in building homes for underprivileged families in Mexico, contributing to all phases of construction from foundation to finishing touches.
  • Community Engagement: Engaged with local communities to understand their needs, fostering strong relationships and promoting a sense of collaboration and mutual respect.
  • Team Coordination: Worked closely with a diverse team of volunteers, coordinating tasks to ensure efficient and effective progress on construction projects.
  • Skill Development: Learned and applied new construction skills, including carpentry, masonry, and painting, while adhering to safety standards and guidelines.
  • Cultural Sensitivity: Demonstrated cultural awareness and sensitivity, respecting local customs and traditions while working within the community.


Andre House

  • Meal Preparation and Service: Assisted in the preparation and serving of meals for homeless individuals, ensuring nutritional standards and food safety protocols were met.
  • Client Interaction: Engaged with clients in a respectful and compassionate manner, providing a welcoming and supportive environment.
  • Facility Maintenance: Contributed to the cleanliness and maintenance of the facility, including cleaning dining areas kitchens, to uphold a hygienic environment.

Timeline

Governmental Affairs Manager

Oracle Strategies
03.2024 - Current

Administrative Assistant

Arizona House Of Representatives
07.2020 - 03.2024

Medical Spa Receptionist

Elemental Aesthetics
09.2018 - 05.2020

Behavioral Health Technician

A New Leaf
10.2017 - 05.2018

Youth Care Specialist

A Blessed Nest
09.2016 - 06.2017

Master of Arts - Counseling

University of Phoenix

Bachelor of Arts - Social Justice & Human Rights

Arizona State University
Briana Romero