Briana Ross
Nw,DC
Summary
Ross is well-experienced in the customer service, childcare, and medical assistance spaces, offering effective leadership and deep enthusiasm about the health care and IT industries. She is looking for remote work opportunities for the foreseeable future.
Overview
11
11
years of professional experience
Work History
Dental Assistant
Smile Center Dental
11.2023 - Current
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
- Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Prepared and arranged instruments, medications, and required materials for dental procedures.
- Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
- Assisted dentists with complex procedures, ensuring optimal patient care and treatment outcomes.
- Assisted dentists, hygienists, and other personnel by handing appropriate tools and supplies needed for procedures.
- Prepared instruments and equipment for use in dental procedures, ensuring their availability when needed.
- Explained treatment procedures and instructed patients on home care guidelines.
- Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges, and other dental prosthetics.
- Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
- Prepared patient x-rays and images for dentist review.
- Increased patient retention by building rapport through excellent communication skills and a friendly demeanor.
- Collaborated with the dental team to develop customized treatment plans for individual patients.
Dental Receptionist, Administrative Assistant
Lake Arbor Dental Care
06.2021 - 02.2022
- Effectively completed dental receptionist duties, such as checking in patients, managing insurance information, and monitoring the efficiency of the programming, to ensure that patients’ and staff details were organized and accurate
- Performed general office duties like answering multi-line phones, managing office inventory, drafting professional memos, routing incoming calls and faxes and preparing meeting minutes and the office database
Teacher and Supervisor
Angels & Cherubs Infant and Toddler Center
01.2017 - 10.2019
- Fostered a positive and diverse learning environment for infants and toddlers through sensory development activities, establishing positive support networks, and play-based strategies
- Educated students on foundational concepts such as shapes, numbers, and letters and developed unique monthly activity schedules
- Maintained a safe, clean, and well-controlled space for the students of the center, while promoting physical, academic, and social development across a wide age range of students
Medical Assistant
Optimum
04.2014 - 01.2015
- Aided medical personnel, specific to the GYN department, in patient-facing responsibilities such as conducting preliminary evaluations, including measuring weight, temperature, and blood pressure
- Completed clinical procedures and gathered patient data for interpretation by the physician
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depletion
- Educated patients by providing medication and diet information and clarifying physicians’ orders, answering questions thoroughly
Education
Medical Assisting -
Fortis College
04.2014
High School Diploma -
Duval High School
Lanham, MD06.2013
Skills
- HIPAA Compliance
- EagleSoft
- EMR System
- Microsoft Office
- Data Entry
- Infection Control Training
- Recordkeeping
- Sensitive Material Handling
- Medical Office Etiquette
- Dental impressions
- Dental Radiography
- Digital X-Ray Proficiency
- Equipment Sterilization
- Treatment room setup
- Sterilization techniques
- X-Ray Processing
- Professionalism and Etiquette
- Dental terminology knowledge
- HIPAA Compliance Understanding
- Team Collaboration
- Instrument Sterilization Techniques
- Cross-Training Capabilities
- Infection control proficiency
- OSHA Regulations Knowledge
- Patient Relations
- Impression Taking Skills
- Treatment Room Breakdown
- Patient Education
- Dental Material Handling
- Sanitation protocols
Timeline
Dental Assistant
Smile Center Dental
11.2023 - Current
Dental Receptionist, Administrative Assistant
Lake Arbor Dental Care
06.2021 - 02.2022
Teacher and Supervisor
Angels & Cherubs Infant and Toddler Center
01.2017 - 10.2019
Medical Assistant
Optimum
04.2014 - 01.2015
High School Diploma -
Duval High School
Medical Assisting -
Fortis College
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