Dynamic Substance Use Navigator at Humboldt Area Center For Harm Reduction, adept at enhancing access to Medically Assisted Treatment through innovative telehealth solutions. Recognized for exceptional organizational skills and a commitment to confidentiality, I successfully engaged clients and collaborated with community partners to expand outreach and support services.
Overview
13
13
years of professional experience
Work History
Substance Use Navigator
Humboldt Area Center For Harm Reduction
Eureka, CA
07.2020 - 12.2021
Provide access to Medically Assisted Treatment (MAT) via telehealth appointments.
Maintained the lowest barrier access to medication-assisted treatment (MAT) across multiple counties.
Assist clients with applications, and inform them of the multiple ways they can attend appointments.
Practice strict confidentiality protocols to ensure the privacy and safety of our clients.
Collect client-based data for statistical analysis and justification of grant receipt.
Collaborate with employees, clients, volunteers, and community members to solve problems calmly and communicate solutions clearly.
Perform basic office duties such as answering telephones, scheduling, copying, filing, and organizing office supply rooms.
Collected data to demonstrate program reach and impact, outreach, and engagement efforts.
Youth Educator
Raven Project
Eureka, CA
05.2016 - 09.2017
Greeted people entering the building, determined the purpose of their visit, gave a tour of the facility, and directed clients accordingly.
Received, screened, and directed incoming telephone calls.
Fielded and responded to faxes and emails while upholding confidentiality standards.
Refer clients to community resources for services such as job placement, housing, medical treatment, or financial assistance, and provide accurate information in a clear, easily understood manner.
Conducted outreach to identify at-risk youths and connect them with appropriate support services.
Office Assistant
Carran Precision
Fullerton, CA
06.2009 - 07.2010
File and maintain records including adding new information to existing files and creation new records as necessary
Perform general office duties such as typing, operating office machines and full reorganization of both workspaces and the file closets
Operate telephone switchboard to answer, screen, or forward calls; take messages and schedule appointments
Education
Completion Certificate - Medical Billing and Coding
College of The Redwoods
Eureka, CA
High School Diploma - Health Path
Eureka Senior High School
Eureka, CA
Skills
Detail-oriented
Time management
Excellent communication
Independence and dependability
Confidentiality practices
Organizational skills
Task prioritization
Timeline
Substance Use Navigator
Humboldt Area Center For Harm Reduction
07.2020 - 12.2021
Youth Educator
Raven Project
05.2016 - 09.2017
Office Assistant
Carran Precision
06.2009 - 07.2010
Completion Certificate - Medical Billing and Coding
Social Work Intern and Medical Case Manager at Hawai'i Health And Harm Reduction CenterSocial Work Intern and Medical Case Manager at Hawai'i Health And Harm Reduction Center