Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Brian A. Sabillon

Arcadia,Wisconsin

Summary

Diligent Security professional monitoring facility staff and visitors to maintain order and safety. Demonstrated to learn new procedures and policies using defensive tactics within strict guidelines. Leverages excellent listening and service skills in emergency response and evaluation procedures.

Overview

3
3
years of professional experience

Work History

Health, Safety and Security Officer

Ashley Furniture
04.2023 - Current
  • Incident Report Writing
  • Undergone training to apply First-Aid
  • Kept on track with deadlines for mandatory safety audits
  • First Responder to any incident within the company
  • Trained and ability to certify employees on SWP and LOTO procedures
  • Maintained good work relations with department managers to increase our teamwork efficiency
  • Improved and updated SOP for new employees
  • Developed and distributed health education materials to increase awareness and understanding.
  • Maintained accurate and complete records to document program activities and outcomes.

Casegood Receiver

Ashley Furniture Warehouse
02.2023 - 04.2023
  • Kept work areas clean, safe and organized.
  • Loaded and unloaded boxes and pallets using safe operating procedures and correct equipment.
  • Unloaded pallets and deliveries and organized products in warehouse.
  • Placed, tagged, and secured merchandise in diverse designated areas.
  • Compared shipping orders and invoices against contents received to verify accuracy.
  • Unloaded and unpacked incoming shipments to facilitate orders and verify accuracy of contents.
  • Restocked products and rotated items according to standard procedures.

Sales Associate

Ashley Furniture Outlet
11.2021 - 12.2022
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Provided positive first impressions to welcome existing, new, and potential customers.

Customer Service/Logistics Specialist

Ashley Furniture
07.2021 - 11.2021
  • Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
  • Coordinated driver dispatch to accomplish daily delivery requirements.
  • Achieved high satisfaction rating through proactive one-call resolutions of customer issues.
  • Organized records of vehicles, schedules and completed orders.
  • Conducted research to address shipping errors and packaging mistakes.
  • Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Managed over 80 customer calls per day.

Youth Apprentice

Ashley's Furniture
11.2020 - 06.2021
  • Apprenticeship completed and certified
  • Reorganized supplies and increased productivity.
  • Oversaw packaging of goods for delivery and arrival of stock and shipments.
  • Analyzed and managed inventory levels to maximize order fill rates and inventory turns.
  • Outlined detailed action plans to improve customer experience and overall profitability.
  • Recommended purchasing goods, supplies and services to meet supply chain goals.

Education

High School Diploma -

Arcadia High School
Arcadia, WI
05.2031

Skills

  • Health, Safety, and Security Management
  • Communication Skills
  • Accounts Management
  • Microsoft Excel Logistics
  • Microsoft Word
  • Deep Learning
  • Implementing Safety Programs
  • Audit Rating
  • Safety and Risk Assessments
  • Emergency Protocol

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Health, Safety and Security Officer

Ashley Furniture
04.2023 - Current

Casegood Receiver

Ashley Furniture Warehouse
02.2023 - 04.2023

Sales Associate

Ashley Furniture Outlet
11.2021 - 12.2022

Customer Service/Logistics Specialist

Ashley Furniture
07.2021 - 11.2021

Youth Apprentice

Ashley's Furniture
11.2020 - 06.2021

High School Diploma -

Arcadia High School

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Brian A. Sabillon