Briana Salazar
Austin
Summary
Seeking a full-time position that will utilize my outstanding communication skills and experience through hospitality. About me, I enjoy working in a fast paced environment, especially with people. I have years of customer service experience and I work well under pressure. I always reach my goals even if the amount of work it takes to reach them is immense. Just because I am a hard worker doesn't mean I don't know how to have fun. I am extremely social, Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. High energy restaurant worker skilled at welcoming guests and overseeing dining operations. Proficient in balancing server loads, kitchen staff limits and customer desires. Calm and level-headed in all types of situations.
Overview
10
10
years of professional experience
Work History
Bar Manager
Cafe 508
04.2023 - Current
Oversee daily operations of both bar and café sections, ensuring smooth service and consistent quality.
- Develop and enforce standard operating procedures (SOPs) for staff performance, cleanliness, and safety.
- Manage inventory and supply chains for beverages, food, and consumables, minimizing waste and controlling costs.
- Hire, train, schedule, and supervise baristas, bartenders, servers, and support staff.
- Conduct performance evaluations, provide ongoing feedback, and foster a positive, motivated team culture.
- Resolve employee conflicts and maintain compliance with labor laws and health regulations.
- Ensure excellent customer service by maintaining high standards of hospitality and responsiveness.
- Handle customer complaints or concerns promptly and professionally.
- Create a welcoming environment that encourages repeat business.
Server and Bartender
Olamaie
01.2022 - 05.2023
- Preparation: Skillfully mix, shake, stir, and garnish beverages using premium spirits, fresh ingredients, and innovative techniques.
- Customization: Tailor drinks to individual preferences, creating unique and memorable experiences.
- Presentation: Ensure each cocktail is visually appealing, adhering to the aesthetics of the craft cocktail movement.
Bartender
Contigo
09.2021 - 12.2022
- Educated patrons on the history and nuances of various spirits, fostering a deeper appreciation and understanding of craft cocktails.
- Managed cash handling procedures accurately, ensuring proper accounting of daily sales transactions.
- Collaborated with management to develop seasonal cocktail menus, driving increased sales and customer interest.
- Trained new bartenders in mixology techniques, product knowledge, and customer service standards, improving overall team performance.
- After 10 years of being open contigo closed it's doors december of 2022.
Lead Bartender
Gabriellas
06.2020 - 12.2021
- Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies.
- Resolved customer complaints promptly and professionally, preserving positive relationships between the business and its clientele.
- Trained new bartenders on company policies, drink recipes, and customer service best practices to maintain consistent performance across the team.
- Upsold daily specials and beverage promotions to exceed daily sales goals.
- During this time I was working at both RA Sushi and Gabriellas.
Bartender
Ra sushi
01.2018 - 01.2021
- Utilized high levels of energy and superior multi-tasking abilities to quickly fill drink orders in extremely fast-paced establishment.
- Carefully checked identification of all customers to ensure compliance to state alcohol regulations.
- Ensured bar was well stocked with glasses, ice, liquor, garnish.
Server/Bartender
Haymaker
01.2018 - 01.2020
- At haymaker i worked as server assisting guests with outstanding customer service, run food, take orders, multitask between several tables at a time, handle money transactions, teamwork with other servers, bus tables.
- Maintained a courteous and professional demeanor.
- Demonstrated high levels of social etiquette.
Gallery Host/Barista
Hyatt Place
01.2017 - 12.2018
- It was my duty to create an experience for our hotel guests by offering them a larger than home experience with welcoming, helpful and exceptional service, while maintaining a clean, comfortable and inviting environment.
- My position is responsible for the complete guest experience; to include the Gallery Host Stand, the Bakery Café, the Guest Kitchen, the e-room and the TV den, guest check in and out and the servicing of the meeting rooms.
- Previous guest service experience as well as the ability to communicate well with guests required.
Host/Barista
The Grove Wine Bar
01.2015 - 03.2017
- Greet and acknowledge guests and seat patrons by escorting them to assigned table, or communicate delays and offer additional services such as beverages to keep them occupied while waiting.
- Present menus, create personal dining experience, answer questions, and offer information on menu items, beverages, and specials.
- Accept and organize reservations, and prioritize reservations to accommodate customers.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Enhanced customer satisfaction by crafting high-quality coffee beverages and providing exceptional service.
- Brewed and served coffee, tea and other non-alcoholic drinks according to company standards.
- Cleaned counters, machines, utensils, and seating areas daily.
Education
Bachelors - Kinesiology
Our lady of the lake university
01.2017
Skills
- I bring over 10 years of experience in the service industry, having worked as a server, bartender, and barista in a variety of settings including nightclubs, sports bars, and fine dining establishments I thrive in environments, enjoy engaging with customers, and excel at multitasking
Timeline
Bar Manager
Cafe 508
04.2023 - Current
Server and Bartender
Olamaie
01.2022 - 05.2023
Bartender
Contigo
09.2021 - 12.2022
Lead Bartender
Gabriellas
06.2020 - 12.2021
Bartender
Ra sushi
01.2018 - 01.2021
Server/Bartender
Haymaker
01.2018 - 01.2020
Gallery Host/Barista
Hyatt Place
01.2017 - 12.2018
Host/Barista
The Grove Wine Bar
01.2015 - 03.2017
Bachelors - Kinesiology
Our lady of the lake university
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