Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Briana Salcedo

Briana Salcedo

Amarillo,TX

Summary

Dynamic and reliable professional with extensive experience at Walmart as an Online Grocery Associate. Proven expertise in order accuracy and customer engagement, consistently enhancing the shopping experience. Skilled in barcode scanning and adept at problem-solving, I thrive in fast-paced environments while maintaining a strong focus on team collaboration and operational efficiency.

Hardworking Full Service Shopper bringing expert shopping and time management abilities. Delights customers by locating desired items quickly and consistently meeting delivery schedules. Recognized for excellent service.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level online grocery position. Ready to help team achieve company goals.

Overview

3
3
years of professional experience

Work History

Online Grocery Associate

Walmart
07.2024 - Current
  • Assisted customers with online grocery orders, ensuring accurate selections and timely fulfillment.
  • Operated handheld scanners to track inventory levels and manage stock efficiently.
  • Maintained cleanliness and organization of the grocery department to enhance customer experience.
  • Collaborated with team members to prepare orders for delivery, adhering to safety protocols.
  • Executed daily tasks effectively in fast-paced environment, adapting quickly to changing priorities.
  • Participated in regular team meetings to discuss operational improvements, share feedback, and address any challenges faced in daily tasks.
  • Reviews orders prior to pick up for accuracy and purchase-by dates.
  • Provided exceptional customer service by promptly addressing inquiries and resolving issues related to online orders.

Cashier

Dollar Tree
10.2022 - 04.2023
  • Processed customer transactions efficiently using point-of-sale (POS) systems.
  • Assisted customers with product inquiries and provided exceptional service.
  • Maintained accurate cash drawer, ensuring all transactions balanced at end of shifts.
  • Collaborated with team members to replenish stock and organize merchandise displays.
  • Handled returns and exchanges, following company policies to ensure customer satisfaction.
  • Trained new cashiers on operational procedures and customer service protocols.
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Set up new sales displays each week with fresh merchandise.
  • Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.

Education

Palo Duro High School, Amarillo, TX

PALO DURO HIGH SCHOOL

  • Amarillo, Tx
  • May 2024
  • Relevant: coursework: Math, Science, English , Dollars and cents.
  • activities: community service

Skills

  • Customer engagement
  • Flexible scheduling
  • Order accuracy
  • Complaint resolution
  • Shelf stocking
  • Food safety awareness
  • Online order tracking
  • Barcode scanning
  • Customer service
  • Planning and organization
  • Heavy lifting
  • Online order processing
  • Lift up to 60 pounds
  • Verifying order accuracy
  • Prioritizing orders
  • Flexible schedule
  • Purchase recommendations
  • Delivery organization
  • Order fulfillment
  • Client relationship development
  • Teamwork
  • Teamwork and collaboration
  • Problem-solving
  • Problem-solving abilities
  • Multitasking
  • Multitasking Abilities
  • Reliability
  • Excellent communication
  • Organizational skills
  • Self motivation
  • Goal setting

Accomplishments

accomplished team work and great customer service, can multitask and be fast paced during busy days and rush hours.

Timeline

Online Grocery Associate - Walmart
07.2024 - Current
Cashier - Dollar Tree
10.2022 - 04.2023
Palo Duro High School - ,

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Briana Salcedo