Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Certification
Languages
Interests
Timeline

Jasmine Womack

Sanford ,NC

Summary

Dynamic sales professional with a friendly, positive attitude and proven success at Sanford Imports. Skilled in customer service and problem-solving, I excel in building strong client relationships and enhancing satisfaction. Adaptable and self-motivated, I thrive in fast-paced environments, consistently delivering results and driving repeat business.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Call Core Media

Work From Home Business
02.2022 - 09.2025
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.

Hamilton Beach

Outreach Agent
04.2020 - 01.2022
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.

Sales Representative

Sanford Imports
01.2018 - 03.2020
  • Developed strong relationships with clients, ensuring high levels of customer satisfaction and repeat business.
  • Conducted market research to identify new sales opportunities and enhance product offerings.
  • Executed effective sales presentations, highlighting key product features and benefits to potential customers.
  • Collaborated with cross-functional teams to streamline order processing and improve delivery timelines.

Education

Bachelor of Arts - Arts of Criminal Justice

University of North Carolina At Pembroke, Pembroke, NC
12-2024

- Gained a comprehensive understanding of the criminal justice system, including law enforcement, courts and corrections.

- Studied criminology, criminal law, ethics, and social justice issues.

- Developed strong research, analytical, and problem solving skills through coursework and projects.

-Explored topics such as policing, criminal behavior, juvenile justice, and crime prevention.

-Prepared for careers in law enforcement, legal studies, corrections, and public service.

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving

Accomplishments

-Handled a high volume of inbound and outbound calls while maintaining excellent customer satisfaction.

-Consistently met or exceeded performance metrics such as call handling time, sales conversions, and quality assurance scores.

-Assisted customers with troubleshooting, billing inquires, and product/service education, leading to improved client retention.

-Trained and mentored new team members, helping them reach performance goals more quickly.

-Adapted to new technologies and systems, ensuring smooth workflow during transitions.

Affiliations

  • American Criminal Justice Association (ACJA)
  • American Bar Association -Student Member
  • National Association Of Professional Women (NAPW)

Certification

-Call handling and quality assurance training

-CRM software certification

-Sales and upselling certification

-Customer service excellence certfication



Languages

English
Full Professional

Interests

  • Electronics and Circuit Building
  • Virtual Reality
  • Tech enthusiast, passionate about exploring the latest advancements and innovations
  • Supporting STEM education initiatives and mentorship programs

Timeline

Call Core Media - Work From Home Business
02.2022 - 09.2025
Hamilton Beach - Outreach Agent
04.2020 - 01.2022
Sales Representative - Sanford Imports
01.2018 - 03.2020
University of North Carolina At Pembroke - Bachelor of Arts, Arts of Criminal Justice

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