Briana Shimizu
Santa Rosa ,CA
Summary
*Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team and company goals.
*Detail-oriented team player with strong interpersonal and organizational skills. Ability to accurately handle multiple tasks simultaneously with positive attitude,
**To seek and maintain full-time position that offers professional challenges utilizing my compassion, interpersonal skills, and customer service expertise. **Dependable accounting professional acknowledged for reliability, integrity and adaptability. Dedicated with strong work ethic and resourceful, positive nature.
Overview
7
7
years of professional experience
Work History
Accounting Assistant
Lattice Educational Services
08.2020 - 07.2023
- Maintained accurate and complete documentation to facilitate accounting and filing duties.
- Handled day-to-day accounting processes to drive financial accuracy.
- Accounts Receivable- thoroughly create invoices, processed payments, and record deposits for School Services.
- Used accounting software QuickBooks to prepare weekly and monthly financial reports.
- Reconciled statements for accuracy in budget preparation to maximize profitability.
- Coordinated in Administrative Duties related to Receptionist and Clerical assistance
- Input financial data and produced reports using QuickBooks, Procare, OfficeAlley, and Google Sheets.
- Streamlined daily reporting information entry for efficient record keeping purposes
- Worked closely with bookkeeper to process business transactions and maintain excellent financial status.
Client Service Coordinator
Banfield Pet Hospital
07.2016 - 07.2020
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Conducted training and mentored team members to promote productivity and commitment to friendly service and atmosphere.
- Maintained accurate record-keeping with proactive attention to client/patient information updates.
- Educated clients on account services and products
- Managed receptionist area by greeting visitors, responding to telephone, and email inquiries and providing information for in-person requests.
- Utilized active listening skills to identify customer needs and provide appropriate solutions.
- Communicated with clients regarding account services, statements, and balances.
- Implemented customer service policies and procedures to apply best practices and establish quality standards.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Developed detailed plans based on broad guidance and direction of management.
Education
Bachelor of Science - Kinesiology
San Jose State University
San Jose05.2011
Skills
- Active Listener
- Adaptability
- Attention to Detail
- Compassionate
- Computer Productivity Software knowledge
- Excellent Customer Service
- Interpersonal Communication
Timeline
Accounting Assistant
Lattice Educational Services
08.2020 - 07.2023
Client Service Coordinator
Banfield Pet Hospital
07.2016 - 07.2020
Bachelor of Science - Kinesiology
San Jose State University
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