Accomplished and energetic phlebotomist, looking to obtain a position in a healthcare facility such as hospitals, clinics, and doctor offices as a phlebotomist, where my skills and knowledge will be enhanced and utilized.
Professional healthcare worker with robust experience in drawing blood and handling specimens. Known for strong team collaboration and adaptability to changing needs, ensuring efficient and reliable service. Skilled in venipuncture, patient care, and maintaining sterile environments, with focus on achieving results and high standards. Dependable and prepared to contribute to patient care and diagnostic accuracy.
Overview
10
10
years of professional experience
1
1
Certification
Work History
PST Phlebotomist
LabCorp
10.2023 - Current
Use Touch (EMR)
Enhanced patient experience through compassionate care and communication during blood draw procedures.
Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
Centrifuged blood samples as outlined in clinical protocols.
Completed proper sanitation and cleaning of equipment and work areas between patients.
Improved patient comfort by efficiently drawing blood samples using various techniques such as venipuncture and capillary puncture.
Assembled tourniquets, needles, and blood collection devices to prepare work trays.
Packaged and shipped specimens to central lab daily.
Collaborated with medical professionals to ensure accurate test orders and appropriate sample collection methods were used.
Process billing information and collect payments when required
Prepare all collected specimens for testing and analysis
Maintain patient and specimen information logs
Provide superior customer service to all patients
Administrative and clerical duties as necessary
Travel to additional sites when needed
Phlebotomy Instructor
Catawba Valley Community College
08.2023 - Current
Deliver instruction and support student success
Develop course syllabi, outlines, and lesson plans for curriculum courses assigned
Review and select appropriate textbooks and instructional materials and media for the classes to be taught
Develops lectures, classroom activities, laboratory, hands-on exercises, and/or actual work site exercises for students to participate and learn
Coordinate lab and clinical schedules
Monitor and ensure lab supplies are available for lab classes
Coordinate clinical schedules with partnering healthcare facilities, preceptors, and students
Monitors and records student progress in courses
Administers tests or other evaluation methods to students; grades and gives feedback on exercises, homework assignments, and tests
Keeps records of student attendance
Each student learns and understands the Order of Draw
Students learn how to identify patients
Students learn how to perform successful venipunctures
Assign homework and projects
Phlebotomist
UNC Blue Ridge
09.2023 - 12.2023
Enhanced patient experience through compassionate care and communication during blood draw procedures.
Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
Centrifuged blood samples as outlined in clinical protocols.
Completed proper sanitation and cleaning of equipment and work areas between patients.
Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
Stocked phlebotomy cart or carrier with appropriate supplies.
Assembled tourniquets, needles, and blood collection devices to prepare work trays.
Collect blood samples from patients
Order of Draw- BD
Practice proper patient identification, especially when working on hospital floors
Label vials with patient names and dates
Start morning rounds at 2am and collect every patient
Every blood transfusion patient gets a blood bank bracelet
Decipher the best method for drawing blood depending on the specific patient
Transport all specimen samples to a nearby laboratory
Centrifuge blood samples and load blood culture machine
Expect to work with many patients varying in age and health status
Be friendly, courteous and sympathetic when it comes to working with patients
Always keep phlebotomy cart or station well-organized
Always practice infection control standards when working with patients and equipment
Perform necessary communication (via fax or phone) between Lab and Physician/Provider offices to ensure testing is ordered and reported correctly
Process reference lab specimens for pickup
Receive and process specimens
Evaluate, reschedule and recollect unacceptable specimens
Cleaning and maintenance of phlebotomy work area
Storage and inventory of phlebotomy supplies
Each STEMI, Code Stroke or trauma: always collect a rainbow
Code Trauma Yellow and Red
All direct admins get a rainbow of tubes
All new birthing patients get: SST brown, Light Green, and two EDTA tubes
All psych patients get a full rainbow
Use EPIC to receive, print labels, edit, and inquiry about samples collected from nurses, doctor, or phlebotomist
Use Rover handheld to see what each floor or department needs blood samples collected for what patient
Phlebotomist, Laboratory Inventory, Head Trainer
Catawba Valley Medical Center Hospital
06.2021 - 08.2023
Collect blood samples from patients
Practice proper patient identification, especially when working on hospital floors
Label vials with patient names and dates
Decipher the best method for drawing blood depending on the specific patient
Transport all specimen samples to a nearby laboratory
Centrifuge blood samples, depending on if this is allowed in the state you are working in
Expect to work with a large number of patients varying in age and health status
Be friendly, courteous and sympathetic when it comes to working with patients
Keep phlebotomy cart or station well-organized at all times
Practice infection control standards at all times when working with patients and equipment
Order of draw
Departments: Microbiology, Coagulation, Blood Bank, Hematology, Serology, Chemistry
Answer incoming phone calls and greet customers in Lab reception area
Enhanced patient experience through compassionate care and communication during blood draw procedures.
Perform necessary communication (via fax or phone) between Lab and Physician/Provider offices to ensure testing is ordered and reported correctly
Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
Process reference lab specimens for pickup
Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
Receive and process specimens
Centrifuged blood samples as outlined in clinical protocols.
Evaluate, reschedule and recollect unacceptable specimens
Stocked phlebotomy cart or carrier with appropriate supplies.
Cleaning and maintenance of phlebotomy work area
Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including pediatric, geriatric, and challenging cases.
Storage and inventory of phlebotomy supplies
Log each inventory supplies
Train and teach each new phlebotomy employee
Each STEMI, Code Stroke or trauma: always collect a rainbow
All direct admins get a rainbow of tubes
All new birthing patients get: SST brown, Light Green, and two EDTA tubes
All psych patients get a full rainbow
Use Meditech Expenses Live to receive, print labels, edit, inquiry about samples collected from nurses, doctor, or phlebotomist
Use MobiLab handheld to see what each floor or department needs blood samples collected for what patient
Donor Services Specialist II Phlebotomist
OneBlood
04.2019 - 05.2021
Order of draw
Obtain medical history and vitals from donors and/or patients
Managed high-volume workloads, prioritizing tasks to ensure timely completion and quality results.
Identify eligible donors for automated collection procedures
Performs phlebotomy, collection and automated collection to collect blood, platelets and plasma
Recognize, troubleshoots and initiates action in repair of apheresis equipment to maintain proper working condition
Display excellent customer service and professionalism towards all customers
Recruits potential apheresis and bone marrow donors
Travel to additional sites when needed
Ensure supplies is ordered every week
Ensure to find coverage if someone calls out
Administrative and clerical duties as necessary
Maintain donor and specimen information logs
Perform data entry of donor information in an accurate and timely manner
Perform blood collections by venipuncture and capillary techniques for all age groups
Enter donation prescription for donors who have a blood condition, blood disease or treatment: Hereditary Hemochromatosis, Hemochromatosis, Testosterone Treatment, Polycythemia Secondary, Erythrocytosis Secondary, Polycythemia Vera
Platelet Apheresis Collection takes 2 hours and 30 minutes, the platelets collected will go to cancer patients while the plasma goes to burn victims or COVID-19 patients
Cleaning and maintenance of phlebotomy work area
Storage and inventory of phlebotomy supplies
Perform necessary communication (via fax or phone) between Donors, Management, Donor Services Support, Record Review, Recruitment and Physician/Provider offices to ensure testing is ordered and reported correctly
Expect to work with a large number of donors varying in age and health status
Be friendly, courteous and sympathetic when it comes to working with all donors
Help donors set up donor portals, appointments, rescheduling, find a center or blood mobile
Perform daily quality control for all equipment
Enter donation prescription for Autologous donors who want to donate their own blood for a surgery
Enter donation prescription for Directed donors who donate for relatives
Ensure to collect a Small Purple 6mL Tube for all Platelet Apheresis donation to obtain a platelet count of each donor
Package platelets at room temperature on gel packs and absorbent towels
Package tubes room temperature, blood and plasma on ice
Ensure all documents are reviewed and scanned after each shift such as: Donor Information 714’s, Prescriptions, Donor Adverse Events, Minor Consent, pDHQ’S, Therapeutic Questionnaire, Amicus Data Sheet, Downtime Packets, QC Form, Non-protocol Test From, Pre-count for platelet
Furniture Sewing Inspector
Southern Furniture Company Co
05.2017 - 04.2019
Inspect all sewing for a thread pull
Tie welt
Combine all arms
Check all top stitch work
Take certain arms to baseball stitch
Put top stitch work over the buggy
Take all Hot Rush orders to upholstery
Roll all velvet and leather
Scan order tickets
Take ottomans to Cushing department
Take all mistake fabric back to Cutting department for recut
Make sure the welt arms, boarders, back, seat, and extra fabric together and tied to be scanned
Turn cushions and pillows inside out
Put cushions to assigned day by the number on ticket
Take off the pillow number on batch papers for each week
Shadowing
Catawba County Public Health: CVMC Maternity Services
10.2018 - 10.2018
Order of draw, Additives, Inverts: Blood Cultures (Aerobic & Anaerobic) (Growth Media) (Invert 8-10 times), Light Blue (Na Citrate) (Invert 3-4 times), Plain Red (None) (0 times), SST (Clot Activator) (5 times), Light Green/Green (Heparin) (8-10 times), Lavender/Pink (
Blood Cells: White Blood Cells (Lymphocytes, Monocytes, Basophils, Neutrophils, Eosinophils), Red Blood Cells (Bone Marrow) (Live about 120 days), Platelets (Bone Marrow), Capillaries
3 Common Veins: Antecubital or Median Cubital, Cephalic, Basilic
Centrifuge blood samples, depending on if this is allowed in the state you are working in
Expect to work with a large number of patients varying in age and health status
Be friendly, courteous and sympathetic when it comes to working with patients
Label vials with patient names and dates
Decipher the best method for drawing blood depending on the specific patient
Answer incoming phone calls and greet customers in Lab reception area
Perform necessary communication (via fax or phone) between Lab and Physician/Provider offices to ensure testing is ordered and reported correctly
Process reference lab specimens for pickup
Receive and process specimens
Evaluate, reschedule and recollect unacceptable specimens
Cleaning and maintenance of phlebotomy work area
Storage and inventory of phlebotomy supplies
Apparel Sales Associate/ Cashier
Academy Sports & Outdoors
08.2016 - 03.2017
Scan items and ensure pricing is correct
Greet customers and ask if they want paper or plastic
Take coupons and scan correctly
Dispense correct change
Take money in the form of cash, credit card, or check
Ask for one or two forms of ID to confirm identity
Validate checks
Issue receipts, refunds, and credits
Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change
Change receipt paper as needed
Resolve amount discrepancies
Bag items carefully
Weigh items
Clean up the checkout area with damp cloth and disinfectant
Fold clothes and help customers with selection
Complete assigned grid
Server/Housekeeper/Kitchen Helper/Café Server
Holiday Retirement
11.2014 - 08.2016
Carry linens, towels, toilet items, and cleaning supplies, using wheeled carts
Clean rooms, hallways, lobbies, lounges, restrooms, corridors, elevators, stairways, locker rooms, and other work areas so that health standards are met
Disinfect equipment and supplies, using germicides or steam-operated sterilizers
Wash dishes and clean kitchens, cooking utensils, and silverware
Empty wastebaskets, empty and clean ashtrays, and transport other trash and waste to disposal areas
Observe precautions required to protect hotel and guest property and report damage, theft, and found articles for supervisors
Clean rugs, carpets, upholstered furniture, and draperies, using vacuum cleaners and shampooers
Keep storage areas and carts well-stocked, clean, and tidy
Prepare food items, such as sandwiches, salads, soups, or beverages
Remove trays and stack dishes for return to the kitchen after meals are finished
Wash windows, walls, ceilings, and woodwork, waxing and polishing as necessary
Prepare rooms for meetings and arrange decorations, media equipment, and furniture for social or business functions
Place clean dishes, utensils, or cooking equipment in storage areas
Maintain kitchen work areas, equipment, or utensils in clean and orderly condition
Stock supplies, such as food or utensils, in serving stations, cupboards, refrigerators, or salad bars
Sweep or scrub floors
Clean garbage cans with water or steam
Sort and remove trash, placing it in designated pickup areas
Monitor food distribution, ensuring that meals are delivered to the correct recipients and that guidelines, such as those for special diets, are followed
Take food orders and relay orders to kitchens or serving counters so they can be filled
Provide world-class customer service by delivering the four core service principles of the cafe: provide timely and friendly cafe service, upsell, maintain product presentation standards, and maintain cafe cleanliness
Prepare and serve drinks and food in accordance with health code and cafe standards
Perform all support tasks in the cafe, including but not necessarily limited to baking, cleaning cases and equipment, and restocking displays, in accordance with cafe standards
Education
Phlebotomist -
CVCC
Hickory, NC
04.2017
Diploma - High School Diploma
Saint Stephens High School
Hickory, NC
06.2016
Skills
Active Listening & Coordination
Cash Handling Skills
Organizational skills and detail oriented
Excellent customer service skills
Speaking & Service Orientation
Time Management & Critical Thinking
Complex Problem solving
Customer and Personal Service
Judgment and Decision Making
Quality Control Analysis
Communications and Media
Operation Monitoring
Google Docs, Lumin PDF, DocHub- PDF Sign and Edit
Computers and Electronics
Ability to multitask with keyboarding and phone
EMR Systems- Touch, Meditech, Athena, Epic
Venipuncture, Capillary puncture
Order of draw
Patient care & confidentiality
Specimen handling
Sample and specimen collection
Butterfly needle technique
HIPAA compliance
Blood culture collection
Data entry
Quality and Infection control
Medical records management
Medical office administration
Medical terminology
Anatomy and physiology
Therapeutic phlebotomy
Certification
Adjunct Instructor: Phlebotomy -Catawba Valley Community College August 2023
Certified Phlebotomy Technician (CPT) - American Society of Phlebotomy Technicians (ASPT).
Basic Life Support (BLS) Certification - American Heart Association or Red Cross
Basic Life Support Instructor (BLSI) – American Heart Association.
Timeline
PST Phlebotomist
LabCorp
10.2023 - Current
Phlebotomist
UNC Blue Ridge
09.2023 - 12.2023
Phlebotomy Instructor
Catawba Valley Community College
08.2023 - Current
Phlebotomist, Laboratory Inventory, Head Trainer
Catawba Valley Medical Center Hospital
06.2021 - 08.2023
Donor Services Specialist II Phlebotomist
OneBlood
04.2019 - 05.2021
Shadowing
Catawba County Public Health: CVMC Maternity Services