Briana Silva
El Mirage,AZ
Summary
Skilled caregiver with extensive experience in providing direct support to individuals with diverse needs. Strong focus on teamwork and adaptability, ensuring reliable and flexible care. Proficient in personal care, medication management, and developing individualized care plans. Known for empathy, patience, and effective communication.
Overview
11
11
years of professional experience
Work History
Direct Support Professional Caregiver
Legend DDD Services
Glendale, AZ
03.2023 - Current
- Provided compassionate care and support to individuals with developmental disabilities.
- Assisted clients in daily living activities, promoting independence and well-being.
- Implemented individualized care plans, ensuring adherence to best practices and client needs.
- Collaborated with healthcare professionals to coordinate appropriate services and interventions.
- Monitored client progress, documenting observations for effective communication with team members.
Referral Coordinator
Integrated Medical Services, Cardiology
Avondale, AZ
06.2022 - 03.2023
- Coordinated patient referrals to specialists, ensuring timely access to necessary medical services.
- Managed scheduling and follow-up appointments, enhancing patient communication and care continuity.
- Developed and maintained referral tracking systems, improving accuracy in data management.
- Collaborated with healthcare providers to streamline referral processes, increasing efficiency across departments.
- Processed referral requests from patients, doctors and other health care professionals.
- Responded to patient inquiries to offer timely updates regarding referral status.
Direct Service Provider
Tender Hearts LLC
Surprise, AZ
08.2017 - 06.2022
- Facilitated daily living activities for individuals with disabilities, promoting independence and personal growth.
- Trained new staff on best practices in direct service provision and client interaction techniques.
- Maintained clean, safe, and well-organized environment.
- Assisted disabled clients to support independence and well-being.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
Team Member
Burger King
Surprise, AZ
08.2015 - 12.2015
- Delivered outstanding customer service in fast-paced environment.
- Operated kitchen equipment and maintained cleanliness standards consistently.
- Assisted team members in food preparation and assembly tasks efficiently.
- Ensured compliance with health and safety regulations during daily operations.
Education
Medical Administrative Assistant -
Carrington College
Sacramento, CA03-2027
Medical Billing And Coding -
Carrington College
Phoenix, AZ05-2017
Skills
- Disability awareness
- Emotional support
- Meal preparation
- Personal hygiene assistance
- Community integration
- Transportation assistance
- Self-advocacy support
- Activity planning
- Healthcare coordination
- Physical assistance
- First aid and CPR
- Respectful and compassionate
- Special needs care
- Strong ethics
- Multitasking and organization
- Behavior redirection
- Elderly care
- Client documentation
- HIPAA compliance
- Complex Problem-solving
- Heavy lifting
- Documentation
- Time management
- Compassionate communication
- Relationship building
- Verbal and written communication skills
Timeline
Direct Support Professional Caregiver
Legend DDD Services
03.2023 - Current
Referral Coordinator
Integrated Medical Services, Cardiology
06.2022 - 03.2023
Direct Service Provider
Tender Hearts LLC
08.2017 - 06.2022
Team Member
Burger King
08.2015 - 12.2015
Medical Administrative Assistant -
Carrington College
Medical Billing And Coding -
Carrington College