BRIANA SLOCUMB
Atlanta,GA
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
14
14
years of professional experience
Work History
Assistant Manager
Popeyes® Louisana Kitchen
03.2019 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Mentored team members to enhance professional development and accountability in workplace.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Created employee schedules to align coverage with forecasted demands.
Shift Manager
KFC
03.2015 - 02.2019
- Trained and mentored new employees to maximize team performance.
- Kept employees operating productively and working on task to meet business and customer needs.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
Cashier
KFC
01.2010 - 07.2015
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
Education
High School Diploma -
Southwest Dekalb High School
Decatur, GA03.2012
Skills
- Task Delegation
- Operations Management
- Employee Scheduling
- Product and Service Knowledge
- Customer Relations
- Sales Reporting
- Promotional Planning
- Employee Performance Evaluations
- Recruiting and Interviewing
- Cost Reduction
- Performance Reviewing
- Staff Development
- Negotiation
- Sales Strategies
- Business Administration
Timeline
Assistant Manager
Popeyes® Louisana Kitchen
03.2019 - Current
Shift Manager
KFC
03.2015 - 02.2019
Cashier
KFC
01.2010 - 07.2015
High School Diploma -
Southwest Dekalb High School
Similar Profiles
Julissa Casiano RamirezJulissa Casiano Ramirez
Crew Member at Popeyes® Louisana KitchenCrew Member at Popeyes® Louisana Kitchen
Jasmine Kaur BrarJasmine Kaur Brar
Cashier + Cook at Popeyes® Louisana KitchenCashier + Cook at Popeyes® Louisana Kitchen
Md Hakimul MiaMd Hakimul Mia
Assistant Manager at Popeyes® Louisana KitchenAssistant Manager at Popeyes® Louisana Kitchen
Lachona CharlesLachona Charles
Assistant Manager at Popeyes® Louisana KitchenAssistant Manager at Popeyes® Louisana Kitchen
Paul ComriePaul Comrie
Stream Manager at Nokia USA IncStream Manager at Nokia USA Inc