Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Briana Smith

Lomita,CA

Summary

Reliable and dependable sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques. Skilled in product placement, arranging merchandise, and inventory management.

Overview

6
6
years of professional experience

Work History

Inbound

Target
10.2022 - 02.2024
  • Every morning, a simplified inbound process was created by the team in order to accurately receive, sort, and store incoming shipments to support the floor team
  • Provided positive first impressions daily to welcome existing, new, and potential customers and provide a comfortable space for them to ask questions and overall start conversation
  • Conspired with teams in different areas to improve overall store performance, self efficiency, and offering support as needed
  • Achieved completing work in a timely manner on busy days and simultaneously maintaining a calm and polite exterior while responding to calls to assist guests nearby
  • Frequently assisted in training new staff members on policies, product information, and sales techniques for a seamless onboarding experience while building trust and opening doors for efficient communication
  • Regularly built relationships with customers by presenting an inviting and positive demeanor to stimulate conversation and encourage repeat business

Inbound

Target
10.2021 - 02.2022
  • Stocked merchandise in backroom, clearly labeling items, and arranging according to size or color for a faster and more efficient work space other teams
  • Provided excellent customer service, addressing inquiries and resolving issues swiftly while assisting other team members' work areas to uphold a fast pace environment
  • Collaborated with team members to achieve daily goals and continually exceed performance of the previous day
  • Maintained a clean and welcoming backroom environment to enhance the provide easy access for sales team to collect product

Volunteer

Feed LA
08.2018 - 08.2018
  • Reviewed grocery order and assembled bags with desired foods
  • Evenly distributed foods into grocery bags for multiple families in need and adjusting order to accommodate diets.

Volunteer

Baby2Baby
07.2018 - 07.2018
  • Cataloged items brought in shipments onto log sheet by name, description, and quantity
  • Collaborated with colleagues on how to categorize items
  • Stocked and organized donations onto sales floor for presentation
  • Assisted customers on locating specific goods.

Education

Los Angeles Harbor College
Wilmington, CA
06.2026

Some College - Psychology

California State University, Dominguez Hills
CARSON, CA
05.2020

College -

Southwest College
LOS ANGELES, CA
06.2019

High School -

Middle College High School
LOS ANGELES, CA
06.2019

Skills

  • Problem Solving
  • Critical Thinking
  • Adaptability
  • Communication
  • Organization
  • Teamwork and Collaboration
  • Active listening
  • Customer Service

Languages

English
Native or Bilingual

Timeline

Inbound

Target
10.2022 - 02.2024

Inbound

Target
10.2021 - 02.2022

Volunteer

Feed LA
08.2018 - 08.2018

Volunteer

Baby2Baby
07.2018 - 07.2018

Los Angeles Harbor College

Some College - Psychology

California State University, Dominguez Hills

College -

Southwest College

High School -

Middle College High School

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Briana Smith