Briana Snell
Metro Detroit,MI
Summary
Results-driven Project Manager with over 10 years experience in information technology management, known for productivity and efficiency in task completion. Specialize in strategic planning, risk management, and stakeholder communication. Excel in leadership, problem-solving, and adaptability, ensuring successful project outcomes under varying circumstances.
Overview
10
10
years of professional experience
Work History
SOFTWARE PROJECT MANAGER
Agate Software
Okemos, MI
11.2023 - Current
- Kept projects in line with budget, schedule, and content demands, closely monitoring the work of team members.
- Collaborated with developers and configuration specialists to convey task requirements and priorities.
- Performed HTML, SQL, and configuration tasks in the absence of developers and configuration specialists.
- Analyzed IT solutions by using metrics to accurately track capabilities' execution.
- Identified potential project risks and determined appropriate remedies to avoid delays or cost increases.
- Handled simultaneous projects across diverse locations, with clients spanning various states.
- Facilitated client meetings, and documented key points and action items.
- Ensure that software products meet quality standards and fulfill project requirements.
- Establish quality assurance processes, and conduct reviews and testing throughout the project lifecycle.
- Developed streamlined task system to provide more effective workflows for both peers and management staff.
- Prepared reports for senior management on project status, risks, issues and mitigation strategies.
- Coordinated with multiple teams for successful delivery of projects within timeline and budget.
- Protected project budget by tracking expenses and intervening to prevent overpayments or misuse.
PROJECT MANAGER/HR DIRECTOR (Contract)
Ann Arbor Smiles Dentistry
Ann Arbor, MI
12.2022 - 08.2023
- Led projects for IT, Billing, Care Coordination, and HR departments, ensuring on-time and within-budget delivery
- Directed the creation and oversight of onboarding programs, delivering a streamlined and engaging experience for all new hires.
- Managed vendor relationships, contract negotiations, and renewals
- Collaborated with diverse HR teams, including the Hiring Team and the Employee Engagement Team, to develop tailored project plans aligned with organizational goals.
- Identified the schedule, budget, deliverables, and resources needed to launch the project defined in the scope of work.
- Managed all HR functions during the director's maternity leave, including employee relations, hiring, terminations, and benefits administration.
- Created project plans with established timelines, assigned to appropriate teams and managed workflow throughout construction.
- Led meetings with internal team members, consultants and contractors.
- Ensured compliance with applicable laws, regulations, policies and procedures throughout the life cycle of each project.
- Determined project staffing needs and led resource management.
IT Assistant Project Manager
Detroit Public Schools Board Of Education
Detroit, MI
09.2020 - 01.2022
- Conducted training sessions for end-users on how to use various applications.
- Set up video conferencing equipment for remote meetings when needed.
- Evaluated software or hardware to recommend improvements or upgrades.
- Supervised and directed workers engaged in installation of data communication equipment and software.
- Installed new software applications and troubleshot existing software issues.
- Led the technical support team in project activities for new systems and platforms.
- Trained the call center staff on using the Five9 cloud call service.
- Coordinated testing efforts and tracked project risks.
- Managed and verified the quality of work performed by internal and subcontracted resources.
- Mentored team members, and implemented process improvements.
HR GENERALIST
LBJ Trucking
Canton, MI
07.2015 - 08.2020
- Assisted with improving and realigning HR training programs based on feedback, observations, and current industry trends.
- Developed and updated HR policies and procedures manuals, ensuring alignment with best practices and legal requirements.
- Conducted background checks and orientation, coordinating new employee onboarding process.
- Researched compensation plans and benefits administration approaches to help senior human resources leaders establish and align structures with market and industry trends.
- Addressed harassment allegations, work complaints or other employee concerns.
- Developed and documented HR procedures to refine processes and drive compliance with policies.
- Administered employee benefits programs, including health insurance and retirement plans, ensuring compliance with federal and state regulations.
Education
MASTER OF BUSINESS ADMIN. - Technology Information System And Analytics
Wayne State University
Detroit, MIBACHELOR OF SCIENCE - BUSINESS MANAGEMENT
Wayne State University
Detroit, MISkills
- Project Management
- System implementation
- Cloud computing
- User acceptance testing
- SQL/HTML
- Timeline management
- Hercules/Jira
- Strategic Planning
- Software development life cycle
- Quality Assurance
- Agile methodology
- Waterfall model
- Remote team management
- Written and oral communication
- Risk management
- Budgeting
- Workload Management
- Microsoft Office Suite
- Microsoft Project
- Google Workspace
- ADP
- SmartSheet
- Monday
References
References available upon request.
Timeline
SOFTWARE PROJECT MANAGER
Agate Software
11.2023 - Current
PROJECT MANAGER/HR DIRECTOR (Contract)
Ann Arbor Smiles Dentistry
12.2022 - 08.2023
IT Assistant Project Manager
Detroit Public Schools Board Of Education
09.2020 - 01.2022
HR GENERALIST
LBJ Trucking
07.2015 - 08.2020
MASTER OF BUSINESS ADMIN. - Technology Information System And Analytics
Wayne State University
BACHELOR OF SCIENCE - BUSINESS MANAGEMENT
Wayne State University
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