Summary
Overview
Work History
Education
Skills
Timeline
Generic

Briana Soto

Dallas

Summary

Proven Clinic Assistant at UT Southwestern Medical Center, adept in HIPAA regulations and patient care coordination. Excelled in enhancing clinic efficiency and patient satisfaction through critical thinking and healthcare customer service. Skilled in clinical procedure assistance, showcasing a commitment to continuous improvement and patient-focused care.

Overview

1
1
year of professional experience

Work History

Clinic Assistant

Ut Southwestern Medical Center
04.2024 - 08.2024
  • Demonstrated adaptability by effectively managing multiple responsibilities simultaneously while maintaining high-quality results across all areas of responsibility within the clinic setting.
  • Protected patients by following strict HIPAA protection requirements and internal data security procedures.
  • Promoted a culture of continuous improvement within the clinic by actively participating in staff meetings, training sessions, and providing constructive feedback when appropriate.
  • Assisted medical professionals in administering treatments, ensuring a safe and comfortable environment for patients.
  • Continuously expanded knowledge of medical terminology through regular self-study efforts to enhance communication with colleagues and patients alike.
  • Ensured a clean and welcoming clinic environment by performing routine housekeeping tasks such as sanitizing surfaces and disposing of biohazardous waste properly.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.

Medical Receptionist

A.N.H Healthcare
03.2023 - 04.2024
  • Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
  • Supported office staff and operational requirements with administrative tasks.
  • Maintained current and accurate medical records for patients.
  • Managed multi-line phone system and pleasantly greeted patients.
  • Checked patient insurance, demographic, and health history to keep information current.
  • Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor.
  • Obtained payments from patients and scanned identification and insurance cards.
  • Adhered to strict HIPAA guidelines to protect patient privacy.
  • Coordinated specialist referrals for patients requiring additional care, facilitating efficient transfer of medical records as needed.

Education

Associate of Science - Radiology

Parker University
Dallas, TX

High School Diploma -

Moises E. Molina High School
Dallas, TX
05-2020

Skills

  • HIPAA Regulations Understanding
  • Vital signs monitoring
  • Critical thinking abilities
  • Appointment Scheduling Expertise
  • Healthcare Customer Service
  • Insurance Verification
  • Patient Care Coordination
  • Clinical Procedure Assistance

Timeline

Clinic Assistant

Ut Southwestern Medical Center
04.2024 - 08.2024

Medical Receptionist

A.N.H Healthcare
03.2023 - 04.2024

Associate of Science - Radiology

Parker University

High School Diploma -

Moises E. Molina High School

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Briana Soto