Briana Tarula
Washington,UT
Summary
Proven professional with a track record of exceptional customer service and cash drawer balancing, honed across roles at MACU, Mad Pita Express, and Walmart. Skilled in fostering customer loyalty through professionalism and courtesy, I excel in fast-paced environments, demonstrating strong work ethic and time management. Fluent in Spanish, I enhance customer interactions and operational efficiency. Trustworthy Teller skilled in working in customer-focused work environments. Offering strong knowledge of banking products and services. Dependable and punctual with outstanding mathematical aptitude.
Overview
6
6
years of professional experience
Work History
Teller
MACU
12.2022 - Current
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Disbursed cash and checks accurately while maintaining security of cash drawers.
- Balanced cash drawers daily, identifying discrepancies and taking corrective actions as needed.
- Processed customer transactions promptly, minimizing wait times.
- Promoted a welcoming atmosphere in the branch by greeting customers warmly upon arrival and addressing them by name when possible.
- Assisted customers with account inquiries, resolving issues promptly and professionally.
- Maintained cash drawer accuracy by conducting regular audits and implementing effective cash handling practices.
- Developed strong relationships with customers through exceptional service, fostering loyalty and trust.
- Supported team members in achieving branch goals through collaboration, communication, and shared responsibilities.
- Executed wire transfers, stop payments and account transfers.
- Trained new hires on customer service policies and procedures.
Cashier
Mad Pitaexpress
05.2018 - 01.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from customers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Addressed customer needs and made product recommendations to increase sales.
Stocker
Walmart
11.2020 - 06.2022
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Performed inventory control, such as counting, and stocking merchandise.
- Greeted customers and directed to requested products.
- Maintained effective team member communication.
- Kept work areas neat, clean and free from debris.
- Interacted with guests in friendly and knowledgeable way.
- Greeted store customers and discussed needs.
Education
High School Diploma -
Pine View High School
Saint George, UT05.2022
Skills
Exceptional customer service
Strong Work Ethic
Professionalism and Courtesy
Excellent time management skills
Friendly
Cash counting
Cash Drawer Balancing
Banking
Spanish speaking
Customer Service-Oriented
Languages
Spanish
Native or Bilingual
Timeline
Teller
MACU
12.2022 - Current
Stocker
Walmart
11.2020 - 06.2022
Cashier
Mad Pitaexpress
05.2018 - 01.2024
High School Diploma -
Pine View High School
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