Summary
Overview
Work History
Education
Skills
Timeline
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Briana Tejeda

Palmdale,CA

Summary

Dynamic Barista with proven expertise in customer engagement and upselling, honored by Alma Alvarena. Excelled in a fast-paced environment, enhancing customer experiences and fostering a positive team atmosphere. Skilled in POS systems and bilingual communication, successfully trained new hires, boosting team efficiency. Demonstrated commitment to quality service, achieving significant customer satisfaction. Friendly Barista with great people skills dedicated to making delicious specialty coffee and tea beverages and contributing to safe, welcoming cafe environment. Fast learner and adapter to new circumstances and challenges paired with in-depth knowledge of coffee-making equipment operations. Works well under pressure and in fast-paced settings.

Overview

3
3
years of professional experience

Work History

Barista

Dave Grushkin
10.2021 - Current
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Maintained regular and consistent attendance and punctuality.
  • Operated espresso machines and commercial coffee brewers to create beverages.
  • Made and served brand-specific café beverages with focus on speed, quality and consistency.
  • Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
  • Trained new team members with positive reinforcement and respectful, encouraging coaching.
  • Educated customers on coffee offerings, promoting upselling opportunities and enhancing their overall experience.
  • Used POS system to accurately enter orders and process payments.
  • Sanitized equipment and wiped down counters and tables to prevent spread of germs.
  • Heavily enforced customer connections

Education

Associate of Science - Radiology

Antelope Valley College
Lancaster, CA
12.2026

High School Diploma -

Palmdale High School
Palmdale, CA
06.2022

Skills

  • Friendly and outgoing
  • Team Player
  • Cash Handling
  • Opening and closing duties
  • Active listener
  • POS Systems
  • Excellent memory
  • New Hire Training
  • Product Upselling
  • Bilingual

Timeline

Barista

Dave Grushkin
10.2021 - Current

Associate of Science - Radiology

Antelope Valley College

High School Diploma -

Palmdale High School

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Briana Tejeda