Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Briana Thomas

Atlanta,GA

Summary

Enthusiastic individual with strong supervisor skills in both team-based and independent capacities. Demonstrates a strong work ethic and excellent organizational skills. Excited to contribute to the success of a dynamic team. Knowledgeable Shift Manager proficient in scheduling, money handling and team management. Successful at overseeing all areas of operations. Makes adjustments to scheduling and task prioritization to keep assignments and projects on schedule.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Crew Trainer

Slutty Vegan
Brooklyn, NY
09.2023 - 09.2024
  • Conducted onboarding sessions with new hires, providing them with an overview of company policies and procedures.
  • Provided ongoing coaching and mentoring to crew members to increase productivity levels.

Loss Prevention Officer

Nordstrom Rack
Brooklyn, NY
04.2022 - 10.2022
  • Monitored and inspected store entrances, exits, and checkout areas to detect shoplifting or other suspicious activities.
  • Analyzed video surveillance footage to identify potential criminal activity.

Security Guard

Barclays Center
Brooklyn, NY
11.2021 - 09.2022
  • Responded to alarms, emergencies, and disturbances.
  • Maintained order during special events such as concerts and conferences.

Host /Hostess

IHOP
Brooklyn, NY
09.2020 - 04.2022
  • Managed dining room layout to maximize efficiency of staff members.
  • Took reservations over phone and in person.

Shift Manager

McDonald's Team Laurino
Brooklyn, NY
03.2018 - 06.2020
  • Developed and maintained positive working relationships with staff, customers, and vendors.
  • Maintained inventory levels by monitoring stockroom orders and restocking shelves as needed.

Stand Lead

Madison Square
New York
09.2019 - 03.2020
  • Managed the daily operations of a retail stand, ensuring customer satisfaction and adherence to company policies.
  • Conducted weekly inventory checks to ensure accurate record keeping for ordering purposes.

Summer Marketing Intern

IBM Corporation
Brooklyn, NY
07.2018 - 09.2018
  • Developed content for social media platforms, including blog posts and graphics.
  • Created email campaigns using Mailchimp and monitored performance metrics.

Education

Bachelor’s of Science - Criminal Justice

John Jay College of Criminal Justice of The City University of New York
New York, NY
06.2023

Associates of Applied Science - Computer System Technology (CST

New York City College of Technology
Brooklyn, NY
05.2019

High School Diploma -

Pathways Into Technology Early College High School
Brooklyn, NY
06.2018

Skills

  • Expertise in Word, Excel, PowerPoint, and Outlook
  • HTML Development Skills
  • JavaScript Programming
  • Advanced Spreadsheet Functions
  • Troubleshooting skills
  • Customer service
  • Project organization
  • Schedule development
  • Staff Management
  • Inventory Control
  • Training and mentoring
  • Goal-Oriented
  • Schedule oversight
  • Quality Assurance
  • Strong verbal and written communication

Certification

  • Qualifying Certificate in Food Protection date issued 03/19
  • Security License date issued 06/21

Timeline

Crew Trainer

Slutty Vegan
09.2023 - 09.2024

Loss Prevention Officer

Nordstrom Rack
04.2022 - 10.2022

Security Guard

Barclays Center
11.2021 - 09.2022

Host /Hostess

IHOP
09.2020 - 04.2022

Stand Lead

Madison Square
09.2019 - 03.2020

Summer Marketing Intern

IBM Corporation
07.2018 - 09.2018

Shift Manager

McDonald's Team Laurino
03.2018 - 06.2020
  • Qualifying Certificate in Food Protection date issued 03/19
  • Security License date issued 06/21

Bachelor’s of Science - Criminal Justice

John Jay College of Criminal Justice of The City University of New York

Associates of Applied Science - Computer System Technology (CST

New York City College of Technology

High School Diploma -

Pathways Into Technology Early College High School
Briana Thomas