Summary
Overview
Work History
Education
Skills
Awards
Timeline
AdministrativeAssistant
BRIANA THOMAS

BRIANA THOMAS

Houston,TX

Summary

Efficient and detail-oriented administrative professional with 12+ years of experience in administrative roles, including customer service, data entry, and logistics. Proficient in Microsoft Office and OSHA certified. Proven ability to coordinate communications, process requests, and maintain organized filing systems. Seeking a remote or hybrid administrative position.

A dedicated and results-oriented professional with a proven track record of hard work, efficiency, and precision. Known for consistently delivering high-quality results in fast-paced environments. Adept at managing multiple tasks with accuracy and attention to detail, ensuring deadlines are met without compromising the quality of work. Committed to continuous improvement and contributing to the success of the team and organization.

Overview

9
9
years of professional experience
2
2
year of post-secondary education

Work History

Administrative Assistant

Harris County Pollution Control
05.2022 - 12.2024
  • Solely responsible for Public Information/Open Records request
  • Prepare and combine reports for dissemination to appropriate parties
  • Maintain and organize filing system of paper and electronic documents.
  • File complaints into PCSMS software/ SharePoint
  • Effectively train managers and all other personnel on record pulling and combining reports to process request.
  • Case building for CAO and OAG office (compliance)
  • Managed and maintained executive calendars, scheduling appointments, meetings, and travel arrangements
  • Screened phone calls and emails for executives, providing accurate information or redirecting inquiries to appropriate staff members
  • Created efficient filing systems both electronically and physically to ensure easy retrieval of important documents
  • Assisted with the onboarding process of new employees, preparing necessary paperwork and coordinating orientation sessions
  • Implemented an electronic document management system that improved efficiency by reducing paper usage by 100%
  • Provided administrative support during board meetings including preparing meeting agendas/materials, distributing minutes, and following up on action items
  • Spearheaded office relocation project including coordination with movers, vendors, and internal stakeholders resulting in seamless transition without any major disruptions
  • Managed multiple calendars simultaneously, prioritizing appointments/meetings based on urgency/importance to optimize executives' time
  • Enhanced compliance procedures by conducting thorough research and analysis of industry regulations.
  • Managed recordkeeping systems related to compliance activities ensuring easy access when needed.
  • Built strong relationships with media outlets and communications professionals to expand personal network.
  • Helped with photo and video production and performed visual and sound editing tasks.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.

Data Entry Clerk

Harris County Elections Dept
08.2020 - 06.2022
  • Completed data entry tasks with accuracy and efficiency.
  • Entered 932 ballot-by-mail applications and Federal Post Card applications into the Elections Management System (VEMACS)
  • Performed Logic and Accuracy checks
  • Post Election Poll book reconciliation
  • Over 25 successful team member trainings
  • Ensured compliance with company policies and procedures during all stages of elections and vote processing
  • Registered voters
  • Skilled and accurate communications with 100's of seniors and disabled voters, providing access to polling
  • Maintained high levels of data confidentiality, adhering to strict security protocols and guidelines.
  • Reduced errors and increased efficiency through thorough proofreading and editing of entered data.

Education

Associate of Arts - Criminal Justice

Houston Community College
Houston, TX
07.2024 - Current

Skills

  • Administration
  • Logistics
  • Scheduling
  • Dispatching
  • Customer Support
  • Organization
  • Training
  • 50 WPM
  • Compliance
  • Communications
  • Office management
  • Invoice Processing
  • Employee training and development

Awards

  • Fostering Safe Workplace
  • Cybersecurity
  • Employee of the Quarter

Timeline

Associate of Arts - Criminal Justice

Houston Community College
07.2024 - Current

Administrative Assistant

Harris County Pollution Control
05.2022 - 12.2024

Data Entry Clerk

Harris County Elections Dept
08.2020 - 06.2022

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