Briana Thomas
Jackson,GA
Summary
Dedicated healthcare professional with extensive experience at Dream Catcher Assisted Living, excelling in medication administration and patient health monitoring. Proven ability to maintain compliance and accuracy in documentation while delivering compassionate care. Strong skills in venipuncture and customer service, ensuring patient comfort and safety in all interactions.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Medication Aide
Dream Catcher Assisted Living
Jackson, GA
01.2025 - Current
- Administered prescribed medications to residents in accordance with care plans.
- Monitored resident health conditions and reported changes to nursing staff.
- Maintained accurate medication records and documentation for compliance.
- Assisted residents with daily living activities while promoting independence.
- Maintained inventory of medications and supplies, ensuring availability for needs.
- Followed safety protocols to prevent medication errors and ensure resident safety.
- Maintained accurate medication records for each patient.
- Performed routine inventory control checks of drugs stored in unit drug boxes or carts.
Phlebotomist
American Red Cross
Atlanta, GA
03.2022 - 06.2025
- Collected blood samples from donors following safety protocols and procedures.
- Prepared and labeled blood specimens for laboratory testing and analysis.
- Maintained accurate records of donations in compliance with regulatory standards.
- Collected specimens from pediatric, adult, geriatric, and special needs patients.
- Verified patient information prior to specimen collection.
Phlebotomist
Life South Blood Center
McDonough, Ga
01.2019 - 03.2022
- Company Overview: Life South Blood Center, McDonough , Ga
- Calmly handled difficult or challenging situations that arose while performing phlebotomy duties.
- Maintained excellent communication skills to provide comfort for patients during the collection process.
- Developed a thorough understanding of laboratory protocol and procedure for collecting patient samples.
- Used handheld system to identify patients, indicate specimen collection status, and generate specimen collection labels.
- Performed venipuncture procedures with accuracy and precision.
- Prepared labels, forms, reports, and other paperwork related to specimen collection processes accurately and efficiently.
- Processed patient samples according to established laboratory protocol guidelines.
- Assisted with specimen processing and pre-analytical testing functions.
- Collected arm samples or whole blood samples from donors for testing.
- Interviewed patients to obtain medical information, weight and height measurements and vital signs.
- Drew blood from veins by vacuum tube, syringe, and butterfly venipuncture methods.
- Life South Blood Center, McDonough , Ga
Customer Service Representative
Embassy Suites
Atlanta, Georgia
07.2011 - 04.2014
- Company Overview: Embassy Suites, Atlanta, Georgia
- Answered customer inquiries and provided accurate information regarding products and services
- Provided excellent customer service to resolve customer complaints in a timely manner
- Handled customer complaints with patience and understanding while striving to ensure satisfaction.
- Issued room keys and scheduled wake-up calls to optimize guest stays.
- Embassy Suites, Atlanta, Georgia
Education
High School Diploma -
TriCities High
GA, US05.2011
Certificate - Pharmacy
LW PHARMACY TECHNICIAN SCHOOL
Skills
- Direct patient care
- Vital signs monitoring
- Basic life support
- Recording vital signs
- Healthcare ethics
- Specimen collection
- Blood collection techniques
- Order of draw
- HIPAA compliance
- Blood culture collection
- Patient confidentiality
- Venipuncture expertise
- Butterfly needle technique
- Capillary puncture
- Syringe method
- Quality control
- Customer service
- Active listening
- Time management
- Critical thinking
- Adaptability and flexibility
- Decision-making
- Team collaboration
- Documentation
- Medication administration
- Health monitoring
- Record keeping
- Inventory management
- Safety protocol adherence
- Medication reconciliation
- Records maintenance
- Documentation and recordkeeping
- Pharmaceutical orders
- Drugs inventory
- Medication storage
- Administering medications
- Topical medication application
- Dosage calculation
Certification
#R2E7Z4R8 Certified Phlebotomy Technician
Pharmacy Technician LICENSE NO. PHTC83026
References
References available upon request
Timeline
Medication Aide
Dream Catcher Assisted Living
01.2025 - Current
Phlebotomist
American Red Cross
03.2022 - 06.2025
Phlebotomist
Life South Blood Center
01.2019 - 03.2022
Customer Service Representative
Embassy Suites
07.2011 - 04.2014
High School Diploma -
TriCities High
Certificate - Pharmacy
LW PHARMACY TECHNICIAN SCHOOL
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