Summary
Overview
Work History
Education
Skills
Awards
Timeline
Generic

Briana Torrey

Barling,AR

Summary

Ambitious Administrative Assistant seeking full-time opportunity. Authorized to work in the US for any employer Dedicated Medical Receptionist works productively with diverse personalities and experienced in busy clinical settings. Knowledgeable in schedule, records and front desk management. Offers successful career history comprising more than 10 years.

Overview

14
14
years of professional experience

Work History

Medical Scheduling /Front Desk

Parenti Morris Eyecare
08.2022 - 11.2022
  • Scheduling, Referral intake and verification of benefits, insurance authorizations, collect co-pays/coinsurance, billing, contact lens orders, patient relations.

Cashier/Customer Service

Ace Hardware
03.2022 - 07.2022
  • Exceptional customer service, problem solving, stocking product, cleaning, day to day operations.

Office Manager

Beyond Speech Therapy
06.2017 - 01.2021
  • Scheduling, Referral intake and verification of benefits, insurance authorizations, collect co-pays/coinsurance, billing, patient relations/conflict resolution
  • HR, hiring/onboarding, payroll, credentialing, QuickBooks, banking, collections.

Front-end Supervisor

Grocery Outlet
12.2017 - 11.2018
  • Checking, product stocking, customer service, cleaning
  • Nightly closing duties, cash reconciliation.

Full-time Scheduler

Bellingham Eye Physicians
12.2015 - 05.2017
  • Check-in process, rooming patients, assistance with prescriptions and optical department
  • Referral coordinator, triage, insurance authorizations, medical records requests, opening duties, cash handling.

Patient Access Representative

Peacehealth St. Joseph Medical Center
08.2014 - 11.2014
  • Referral intake and processing for large hospital outpatient clinic
  • Insurance verification, authorization, scheduling, chart maintenance
  • Closing Duties.

Unit Clerk

Twin Cities Community Hospital
08.2010 - 01.2012
  • Med-Sur Medical Guarding Unit: Unit Clerk
  • Floating Unit Clerk for Radiology, DOU, Case Management
  • Patient admission, transfer and discharge process, order entry, Ancillary dept
  • Communications.

Unit Clerk

Sierra Vista Regional Medical Center
03.2009 - 08.2010
  • Radiology Unit Clerk: Medical records requests, transport
  • OB Unit Clerk: Successful completion of OB Tech
  • Training
  • Hospital Cashier, Patient Access Representative.

Education

Medical Coding CCA Program -

American Health Information Management Association

Skills

  • Verbal and Written Communication
  • Team Leadership
  • Customer Relationship Management
  • Staff Supervision
  • Patient Data Processing
  • Call Transfers
  • Account Management
  • Patient Relations
  • Online Systems
  • Intake Form Processing
  • Message Campaigns
  • Customer Service
  • Product and Service Sales
  • Order Taking
  • Guest Inquiries
  • Staff Management
  • Document Management
  • Financial Management

Awards

Employee of the Year - December 2019

Timeline

Medical Scheduling /Front Desk

Parenti Morris Eyecare
08.2022 - 11.2022

Cashier/Customer Service

Ace Hardware
03.2022 - 07.2022

Front-end Supervisor

Grocery Outlet
12.2017 - 11.2018

Office Manager

Beyond Speech Therapy
06.2017 - 01.2021

Full-time Scheduler

Bellingham Eye Physicians
12.2015 - 05.2017

Patient Access Representative

Peacehealth St. Joseph Medical Center
08.2014 - 11.2014

Unit Clerk

Twin Cities Community Hospital
08.2010 - 01.2012

Unit Clerk

Sierra Vista Regional Medical Center
03.2009 - 08.2010

Medical Coding CCA Program -

American Health Information Management Association

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Briana Torrey