Briana Valencia
Car Pros Automotive Group
ELMONTE,CA
7
years of professional experience
Business development professional with strong leadership skills and focus on driving growth and fostering team collaboration. Proven ability to identify and capitalize on new opportunities, build strategic partnerships, and implement effective sales strategies. Known for adaptability and reliability, ensuring seamless transitions and consistent achievement of goals.
Work History
Business Development Team Leader
2 Years 6 Months- Mentored junior team members, facilitating professional development and enhancing team performance.
- Streamlined sales processes by optimizing team workflows and improving communication channels between departments.
- Coordinated service appointments to optimize workflow and customer satisfaction.
- Implemented a tracking system for service requests, reducing response times and enhancing client engagement.
Lead Barista
1 Year 5 Months- Trained and mentored barista team on coffee brewing techniques and equipment usage.
- Developed innovative drink recipes to enhance menu offerings and customer satisfaction.
- Streamlined inventory management processes to reduce waste and improve cost efficiency.
Customer Service Cashier
2 Years 8 Months- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Maintained cash register operations, ensuring balanced drawers at shift end.
- Collaborated with team members to streamline checkout procedures, enhancing customer flow.
Education
Associate of Science - Science And Mathematics
Associate of Arts - Social Behavior And Self- Development
Skills
Client engagement
Lead generation
Customer satisfaction
Customer loyalty
CRM proficiency
Team leadership
Analytical thinking
Effective communication
Timeline
Business Development Team Leader
Car Pros Automotive Group
02.2024 - CurrentRead More
Lead Barista
Starbucks
09.2022 - 02.2024Read More
Customer Service Cashier
Longo Toyota
09.2019 - 05.2022Read More
Rio Hondo College
Associate of Science from Science And Mathematics
Read More
Rio Hondo College
Associate of Arts from Social Behavior And Self- Development
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