Zachary Koscki
Pacific Grove,CA
Summary
Adept at enhancing workplace efficiency and team collaboration, I excelled in quality assurance and effective communication at Trader Joe’s. My background spans from inventory management at Target to ensuring high patient satisfaction in healthcare settings, showcasing my ability to drive results and foster team success.
Overview
15
15
years of professional experience
Work History
Crew Member and Section Lead
Trader Joe’s
11.2022 - Current
- Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
- Warmly greeted visitors to promote great customer service and positive ordering experience.
- Drove team success by quickly completing assigned tasks.
- Organized and restocked supplies to support operations and team productivity.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Identified needs of customers promptly and efficiently.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Stocked shelves and cases with new or transferred items.
Patient Service Representative
California Rehabilitation & Sports Therapy
08.2021 - 03.2023
- Managed daily operations concentrating on profitability and patient satisfaction.
- Answered incoming calls promptly and professionally, maintaining a polite and articulate demeanor.
- Verify insurance information ahead of scheduled appointments.
- Ensured the front office area was neat by carrying out routine cleaning duties like sweeping and dusting.
- Monitors daily, weekly, and monthly production activities to meet metrics.
- Developed rapport with patients for effective appointment management.
Quality Control Operator
BrandVia
01.2019 - 03.2020
- Performed product assessments for several corporations.
- Managed review and approval of labeling documentation.
- Maintained neatness and structure in the work area.
- Executed data entry tasks using Excel spreadsheets.
- Identified quality problems and recommended solutions.
- Recorded lot numbers and serial numbers in ERP system for traceability of produced items.
Shipping and Receiving Dock Lead
The Millenium Group at PayPal
04.2016 - 01.2019
- Oversee and coordinate Receiving Dock operations, ensuring accurate inventory records.
- Maintained office organization and efficiency.
- Handled shipment processing for PayPal employees, including sensitive materials.
- Troubleshot issues related to shipping and receiving in compliance with corporate procedures.
- Created detailed reports regarding inventory levels, shipment tracking information, and other relevant data.
Warehouse Delivery Driver
Novitex
01.2015 - 04.2016
- Sorted incoming deliveries by departments systematically.
- Coordinate daily shipments and deliveries for corporate offices.
- Conduct daily supply inventory.
- Skilled in handling forklift equipment.
- Followed all applicable traffic laws when operating company vehicles.
- Checked loads against shipping papers to verify contents and identify special handling requirements.
Inventory Manager
Target
04.2010 - 12.2014
- Coordinated stock management for various store sections.
- Facilitated communication between store leadership and team members for information dissemination.
- Prepared and evaluated prospective employees during interview process.
- Oversaw front lanes operations, guaranteeing attentive and helpful customer service.
- Coached employees on inventory management activities, identifying quality candidates for advancement opportunities.
- Implemented on-the-job training activities to cross-train employees on various tasks.
- Maintained high levels of product availability by ensuring timely replenishment of stock.
Education
Medical Administrative Assistant Certificate Program -
Carrington College
San Jose, CA05.2021
General Education Classes -
West Valley Community College
01.2012
Skills
- Awareness of OSHA Guidelines
- Insurance Eligibility Verification
- Effective communication skills
- Scheduling Efficiency
- Proficient in Electronic Health Records
- Problem-solving
- Point of sale operation
- Team contributions
- Integrity and honesty
- Stock management
- Willingness to learn
- Teamwork and collaboration
- Quality assurance
- Order management
- Multitasking and organization
- Clear communication
- Workplace efficiency
- Knowledge of HIPAA Regulations
- Effective Communication Skills
Timeline
Crew Member and Section Lead
Trader Joe’s
11.2022 - Current
Patient Service Representative
California Rehabilitation & Sports Therapy
08.2021 - 03.2023
Quality Control Operator
BrandVia
01.2019 - 03.2020
Shipping and Receiving Dock Lead
The Millenium Group at PayPal
04.2016 - 01.2019
Warehouse Delivery Driver
Novitex
01.2015 - 04.2016
Inventory Manager
Target
04.2010 - 12.2014
Medical Administrative Assistant Certificate Program -
Carrington College
General Education Classes -
West Valley Community College
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