Bri'Ana Watson

• Managed daily office operations including opening, sorting, and distributing incoming mail, faxes, and emails
• Provided executive-level support by maintaining calendars, coordinating meetings, and avoiding scheduling conflicts
• Answered multi-line phone systems and routed calls to appropriate personnel with a professional demeanor
• Scheduled appointments, prepared meeting materials, and ensured seamless coordination of internal and external events
• Maintained accurate digital and physical filing systems, supporting document retention and compliance standards
• Greeted patients and visitors, ensuring a welcoming front-desk experience and timely assistance
• Handled confidential medical records, ensuring compliance with HIPAA and proper documentation procedures
• Facilitated effective communication between medical staff, patients, and external vendors
• Monitored and ordered office supplies to maintain a well-stocked and efficient work environment
• Applied knowledge of emergency codes and response procedures to ensure office safety and readiness

• Schedule appointments

• Manage calendars

• Make and keep up with documenting frameworks, both electronic and physical

• Compose and disperse emails

• Go about as the resource for internal and external clients

• Interview and screen applicants to determine eligibility for shelter placement

• Refer those who are not well matched with MOY to other shelters

• Explain the customary plan of action and waitlist policies and provide a brief overview of MOY

• Administer drug test to all incoming residents

• Distribute proper paperwork to all incoming residents

• Retrieve and distribute mail

• Greet and welcome guests as soon as they arrive in the building

• Direct visitors to the appropriate person and office

• Ensure reception area is tidy and presentable

• Accept donations

• Retrieve and distribute mail