Briana White-Murdoch
Austell,GA
Summary
Results-oriented professional experienced in quality assurance and compliance within regulated biotech and retail environments. Skilled in managing audits, implementing process improvements, and driving operational efficiency. Bringing expertise in regulatory compliance, cross-functional collaboration, and data-driven quality initiatives to support organizational goals.
Overview
17
17
years of professional experience
Work History
SENIOR QUALITY ASSURANCE SPECIALIST
MiMedx Group, Inc.
Marietta, GA
10.2019 - Current
- Results-oriented Senior Quality Assurance Specialist with over 15 years of experience, including more than 4 years at MiMedx, ensuring compliance with FDA, GMP, and ISO standards in a regulated biotech environment.
- Led quality initiatives resulting in 30% reduction in non-conformance events and improved audit readiness scores by 25%.
- Skilled in managing CAPA processes, performing root cause analysis, and driving process improvements that enhanced operational efficiency by 20%.
- Led internal and external audits to ensure compliance with FDA, GMP and ISO 13485 standards.
- Manage CPA processes, including root causes analysis and implementation of corrective/preventative actions.
- Develop and maintain SOP's, quality manuals, and validation protocols for laboratory and manufacturing operations.
- Collaborate with R&D, manufacturing, and regulatory teams to support new product and development and ensure quality compliance.
- Oversee quality metrics and reporting senior leadership, identifying trends and recommending process improvements.
- Conduct training session on quality standards and regulatory requirements for staff across departments.
FACILITY SUPPORT QUALITY ASSURANCE MANAGER
QuikTrip
08.2013 - 07.2020
- Experienced Facility Support Quality Assurance Manager with 7 years at QuikTrip leading multi-site and compliance initiatives across over 100 retail locations.
- Successfully reduced facility audit deficiencies by 40% through implementation of proactive inspection protocols and corrective action plans.
- Managed a team of 10+ QA specialists, overseeing more than 500 facility audits annually, ensuring compliance with safety, maintenance and operational standards.
- Managed and led quality assurance operations across multiple QuikTrip facilities, ensuring adherence to corporate standards and regulatory requirements.
- Conducted regular facility audits focusing on cleanliness, maintenance, safety, and operational compliance.
- Led a team of QA specialists and provided coaching, training, and performance evaluations to drive high-quality results.
- Collaborated with facility support teams to identify inefficiencies, implemented corrective actions, and improved operational processes.
FACILITY SUPPORT GENERAL CRAFTSMAN
QuikTrip
01.2012 - 08.2013
- Skilled Facility Support General Craftsman with hands-on experience maintaining and repairing critical systems across 50+ QuikTrip locations.
- Contributed to a 20% reduction in emergency repair calls supporting preventative maintenance initiatives.
- Consistently completed 95% of assigned work orders on time, ensuring operational efficiency and safety compliance.
- Performed general maintenance and repair tasks across multiple facilities, including electrical, plumbing, carpentry, and HVAC support.
- Responded quickly to service requests, diagnosed issues, and completed repairs efficiently to minimize downtime.
- Conducted routine inspections to ensure all equipment and systems were operating safely and in compliance with company standards.
- Collaborated with facility support teams and external vendors to complete larger projects and ensure timely resolution of maintenance issues.
ADMINISTRATIVE COORDINATOR
QuikTrip
03.2008 - 01.2012
- Highly organized Administrative Coordinator with 4 years of experience supporting operations at QuikTrip.
- Managed scheduling, reporting and administrative processes for over 50+ facilities, handling and average of 100+ service requests and communications weekly.
- Successfully coordinated inventory and supply orders, cutting backorder issues by 25%.
- Known for accuracy, multitasking, and delivering timely support to leadership and cross-functional teams in a fast-paced environment.
- Provided comprehensive administrative support to facility support and operations teams, managing schedules, coordinating meetings, and ensuring smooth day-to-day functions.
- Prepared and maintained reports on facility operations, tracking data for over 50+ locations to ensure timely and accurate information flow.
- Managed inventory and ordered office and facility supplies, reducing backorders, and delays by 25% through improved tracking.
- Supported leadership by preparing agendas, taking meeting minutes, and distributing follow-up actions.
- Streamlined document filing systems, improving retrieval efficiency by 30% and ensuring compliance with company policies.
Education
High School Diploma -
Lithonia High School
Lithonia, GA05.2006
Skills
- Quality Assurance Strategy & Implementation
- Team Leadership & Cross-Functional Collaboration
- Process Validation & Equipment Qualification
- Documentation Control & SOP Development
- Regulatory Compliance (HIPAA, FMLA, OSHA)
- Data-Driven Process Improvement
- Microsoft Office Suite (Excel, Word, PowerPoint)
- Risk Management & Mitigation
- CAPA Management & Root Cause Analysis
- Quality Auditing & Compliance
- Quality assurance metrics
- Customer service
Qualifications Summary
- Over 15 years of diverse experience in quality assurance, facility support, and administrative coordination within biotech and retail industries.
- Strong biotech industry experience as Senior Quality Assurance Specialist at MiMedx, ensuring FDA, GMP, and ISO compliance, reducing non-conformance events by 30%, and reviewing over 1,000 cases annually.
- Strong problem-solving skills with a focus on operational efficiency, risk mitigations and cross-functional collaboration.
- Proficient in quality systems (QMS), reporting tools (Excel, Power BI) and administrative software (Microsoft Office, Google Workspace).
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
SENIOR QUALITY ASSURANCE SPECIALIST
MiMedx Group, Inc.
10.2019 - Current
FACILITY SUPPORT QUALITY ASSURANCE MANAGER
QuikTrip
08.2013 - 07.2020
FACILITY SUPPORT GENERAL CRAFTSMAN
QuikTrip
01.2012 - 08.2013
ADMINISTRATIVE COORDINATOR
QuikTrip
03.2008 - 01.2012
High School Diploma -
Lithonia High School
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