Microsoft word and excel
Briana Winfield
West Mifflin,PA
Summary
Resourceful and adaptable professional with experience in travel coordination, culinary service, package handling, and direct support. Skilled in analyzing information to make informed decisions, providing exceptional customer service,and driving sales. Proficient in basic computer operations and committed to delivering efficient, high-quality results in diverse work environments. A reliable team player with a strong work ethic and a passion for helping others, looking to leverage versatile skills ro contribute effectively in a new role.
Overview
6
6
years of professional experience
Work History
Travel Agent
Archer's Travel Agency
05.2022 - Current
- Arrange and sell itinerary tour packages and promotional travel incentives offered by various travel carriers
- Provided customer with brochures and publications containing travel information, such as local customs, points of interest and foreign country regulations
- Booked transportation and hotel reservations, used computer and telephone
- Computed cost of travel and accommodations, and quoted package tour cost
- Recorded and maintained information on clients, vendors and travel packages
- Collected payments for transportation and accommodations from customer
- Printed and requested transportation carrier tickets, using computer printer system and system link traveled carrier
Culinary Worker
Sesame Place
10.2020 - 01.2021
- I helped others sanitize tables, chairs, swept and mopped the floors
- I also prep food
- Carried food supplies, equipment and utensils to and from storage and work areas
- Stored food in designated containers and storage areas to prevent spoilage
- Removed trash and clean kitchen garbage containers
- Placed food trays over food warmers for immediate service or stored in refrigerated storage cabinets
- Loaded dishes, glasses and tableware into dishwashing machines
- Cleaned and sanitized work areas, equipment, utensils, dishes and silverware
- Vaccumed or swept and mopped dining area and kitchen floor
Package Handler
United Postal Service
10.2019 - 11.2019
- Examine outgoing packages for damages and ensured that proper measures were taken
- Safely handled fragile, dangerous, and/or hazardous products
- Assembled, lined and padded carton and containers that were supposed to hold fragile items and ensured that they were packed properly
- Placed containers on conveyor belts to ensure that they reached the loading docks on time
- Loaded outgoing packages onto trucks and ensured that they were properly piled up
- Ensured that all correlating documents were properly maintained in the company's database system
Direct Support Professional
Lifescape
08.2018 - 12.2018
- Oversaw any required rehabilitation exercises
- Runs errands to the grocery store, laundromat, cleaners, drugstore, and other necessary locations
- Meet with families to discuss needs of patients
- Ensured that individuals take their prescribed medications
- Assisted with light cleaning and housework
Education
Agora Cyber Charter School
King of Prussia, PASkills
- Time Management
- Detail Oriented
- Solid Work Ethic
- Maintaining confidentiality
- Ability to create rapport with customers
- Ability to work quickly and accurately
- Sales and Customer Service
- Basic Computer Knowledge
- Problem Resolution Strategies
- Analyzing information and making decisions
- Excellent verbal and written communication
- Team player
- Work well with others
Certificationsandskills
- Time Management
- Detail Oriented
- Solid Work Ethic
- Maintaining confidentiality when handling customer requests and transactions
- Ability to create rapport with customers
- Ability to work quickly and accurately
- Sales and Customer Service
- Basic Computer Knowledge
- Problem Resolution Strategies
- Analyzing information and making decisions
- Excellent verbal and written communication
- A team player and work well with others
- Direct support professional certification
- College of Disney Knowledge Certification
- Evolution Travel Academy - Travel 101
Software
Timeline
Travel Agent
Archer's Travel Agency
05.2022 - Current
Culinary Worker
Sesame Place
10.2020 - 01.2021
Package Handler
United Postal Service
10.2019 - 11.2019
Direct Support Professional
Lifescape
08.2018 - 12.2018
Agora Cyber Charter School
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