Well-qualified Customer Relations Liasion with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Overview
10
10
years of professional experience
Work History
Real Estate Agent
Bayley Realty Group
06.2020 - Current
Managed contracts, negotiations and all aspects of sales to finalize purchases and exceed customer expectations.
Communicated with clients to understand property needs and preferences.
Maintained connections with clients to encourage repeat business and referrals.
Negotiated, facilitated and managed real estate transactions.
Developed and maintained relationships with clients through networking, postcards and cold calling.
Wrote listings detailing and professionally highlighting property features to increase sales chances.
Liaised between buyers and sellers to provide positive experiences for both parties.
Marketed and sold property for clients by hosting open houses and advertising online and in print.
Reviewed market research data and changed sales plans accordingly.
Represented buyers and sellers of developed and undeveloped properties.
Greeted and registered new clients to engage each in process and cultivate long-lasting relationships.
Followed up with prospective buyers regarding incentives from builder and new developments in surrounding area.
Created and implemented marketing plans to drive sales and coached staff on new strategies for maximum results.
Owner/Operator
Britara Wellness Spa
06.2015 - 06.2020
Managed day-to-day business operations.
Consulted with customers to assess needs and propose optimal solutions.
Trained and motivated employees to perform daily business functions.
Enhanced operational efficiency and productivity by managing budgets, accounts and costs.
Created and monitored promotional approaches to increase sales and profit levels.
Reconciled daily sales, returns and financial reports in QuickBooks.
Remained up-to-date on current trends and attended industry trade shows and markets to view and order inventory.
Maintained up-to-date administrative records to monitor operational conditions.
Assessed supplier quality to maintain tight cost controls and maximize business operational performance.
Established, optimized and enforced business policies to maintain consistency and high-quality standards across industry operations.
Esthetician
Accapello Salon
06.2013 - 06.2015
Sterilized equipment for patient treatments.
Assessed condition of clients' skin in order to make recommendations to improve skin quality.
Fostered friendly, warm and exceptional customer experience.
Analyzed skin condition and made appropriate product recommendations.
Recommended retail products for at-home use.
Advised clients on proper home-care regimens.
Carried out product inventory checks, charting and consultations.
Educated patients on treatment options.
Performed waxing, body wrap application and gentle exfoliation to improve overall skin condition.
Assisted manager with daily spa operations.
Discussed procedures and treatment options with clients.
Handled busy schedules and stayed on top of key deadlines.
Real Estate Professional at Maximum One Realty, Crye-Leike Realtors, Ian Marshall Realty, Remax Realty GroupReal Estate Professional at Maximum One Realty, Crye-Leike Realtors, Ian Marshall Realty, Remax Realty Group