Summary
Overview
Work History
Education
Skills
Timeline
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Briana Wynne

Willoughby

Summary

Dynamic Staffing Manager with a proven track record at Inova Staffing, excelling in onboarding processes and customer service. Enhanced brand visibility and revenue growth as a Marketing Manager, leveraging SEO reporting and collaborative teamwork. Recognized for mentoring talent and driving high customer satisfaction through effective guest relations management.

Overview

12
12
years of professional experience

Work History

Staffing Manager

Inova Staffing
01.2025 - 04.2025
  • Coordinated diverse temporary staffing assignments, ensuring seamless onboarding and integration processes for new hires.
  • Provided exceptional customer service to both clients and candidates throughout the entire placement process by maintaining timely communication channels at all stages of engagement.
  • Reviewed applications and resumes to support hiring activities.
  • Performed sourcing, interviewing, negotiations and hiring.

Marketing Manager

Strongs Marketing Group
06.2017 - 01.2025
  • Boosted brand awareness and generated leads while managing internal and external marketing campaigns and programs.
  • Boosted sales performance through the creation of engaging promotional materials and targeted advertising strategies.
  • Mentored junior team members, providing guidance and support to foster professional growth and skill development within the marketing department.
  • Coordinated with sales teams to align marketing and sales strategies, driving revenue growth.

Hotel Sales Manager

Wyndham Hotel
04.2013 - 05.2017
  • Implemented and created promotions to stimulate repeat business and attract new business travel accounts.
  • Boosted revenue through upselling hotel services, amenities, and group offerings during the sales process.
  • Contributed to annual budget planning by setting realistic sales targets based on historical data and market trends.
  • Hired and trained new employees, demonstrating best methods for serving clients and guests.
  • Regularly analyzed guest feedback data to identify and address areas where improvements could be made, resulting in consistently high customer satisfaction ratings.

Education

No Degree - Business Administration / Accounting

DeVry University
Philadelphia, PA
04-2024

Skills

  • Collaborative team work
  • Customer service
  • Staffing processes
  • Onboarding processes
  • Guest complaint resolution
  • Guest relations management
  • Microsoft teams
  • Microsoft powerapps
  • Microsoft dynamics 365
  • SEO reporting

Timeline

Staffing Manager

Inova Staffing
01.2025 - 04.2025

Marketing Manager

Strongs Marketing Group
06.2017 - 01.2025

Hotel Sales Manager

Wyndham Hotel
04.2013 - 05.2017

No Degree - Business Administration / Accounting

DeVry University

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Briana Wynne