Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Briana Zazueta

Aurora,IL

Summary

Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.

Overview

5
5
years of professional experience

Work History

Retail Associate

Nike
06.2022 - Current
  • Enhanced customer satisfaction by providing personalized assistance and product recommendations.
  • Increased sales revenue by offering targeted promotions and upselling related items.
  • Managed inventory effectively, ensuring proper stock levels and timely replenishment of merchandise.
  • Streamlined store operations by organizing merchandise displays for optimal visibility and accessibility.
  • Provided excellent customer service, addressing inquiries and resolving issues swiftly.
  • Collaborated with team members to achieve daily sales goals and exceed performance targets.

Retail Associate

Under Armour
09.2021 - 05.2022
  • Streamlined store operations by organizing merchandise displays for optimal visibility and accessibility.
  • Provided excellent customer service, addressing inquiries and resolving issues swiftly.
  • Handled cash transactions accurately, maintaining balanced registers and reducing discrepancies during shift changes.
  • Maintained a clean and welcoming store environment to enhance the overall shopping experience for customers.
  • Processed returns and exchanges efficiently, adhering to company guidelines while prioritizing customer satisfaction.
  • Contributed to visual merchandising efforts, creating eye-catching displays that showcased featured products effectively.

Laborer

LTD Commodities
04.2020 - 08.2021
  • Improved worksite efficiency by maintaining clean and organized work areas.
  • Enhanced project timelines by collaborating effectively with team members on various tasks.
  • Supported construction projects by assisting with heavy equipment operations and manual labor tasks.
  • Ensured safety compliance through regular inspection of tools and equipment, reporting any issues promptly.

Waitress

La Sierra Mexican Restaurant
09.2018 - 03.2020
  • Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
  • Streamlined order processing for increased efficiency through clear communication with kitchen staff.
  • Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
  • Managed high volume of customers during peak hours, maintaining prompt and efficient service.
  • Assisted in training new waitstaff, sharing best practices and improving overall team performance.
  • Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
  • Reduced order errors by double-checking tickets before sending them to the kitchen staff for preparation.

Education

Associate of Arts - Social Work

Waubonsee Community College
Sugar Grove, IL
12.2023

High School Diploma -

East Aurora High School
Aurora, IL
03.2020

Skills

  • Loss Prevention
  • Cash Register Operation
  • Proactivity
  • Sales Promotion
  • Reliability
  • Positive and Engaging Demeanor
  • Visual merchandising
  • Cash handling accuracy

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Retail Associate

Nike
06.2022 - Current

Retail Associate

Under Armour
09.2021 - 05.2022

Laborer

LTD Commodities
04.2020 - 08.2021

Waitress

La Sierra Mexican Restaurant
09.2018 - 03.2020

Associate of Arts - Social Work

Waubonsee Community College

High School Diploma -

East Aurora High School

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Briana Zazueta